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8930 Gravois Rd.

St. Louis MO 63123

Monday to Friday

9:00AM - 4:00PM

Careers

Admin Assistant to Property Manager

Deca Property Management | Saint Louis, MO

 

We have an opening for an Admin Assistant on our Property Management team. This person is responsible for providing expert customer service to residents through support, facilitation, and execution of PM processes.

Principal Duties/Responsibilities
Manage all aspects of property management processes for designated units from a qualified applicant – to resident – to move out including the following tasks:

  • Initial POC for all residents (answer/manage all resident portal comments, emails and voicemails)
  • Attempt to address all resident issues – reach out to office supervisor if assistance is needed
  • Lease enforcement

Qualified Applicant – Resident

  • Call qualified applicant
  • Go through the move in check list with qualified applicants
  • Confirm hold fee is paid and notify staff and property owner via email when a property is rented
  • Prep lease and other pertinent documents and doc u sign
  • Keep the qualified applicant updated throughout the move in process
  • Manage the Section 8 process for new residents. When the Section 8 inspection notice is received, they are given to the maintenance department who will manage the inspection process until it passes. Then the leasing department will complete the process.
  • Schedule the move in inspections with the field managers
  • Review all walkthrough reports
  • Move resident into home
  • Provide Resident with lock box code
  • Send welcome video/email
  • Prepare resident file for internal audit and turn file into the Office Supervisor
  • Take ownership of new MI calls (do not pass onto maintenance if not happy with condition or issues are noticed)

Lease Renewals

  • Run lease expiration reports and provide to the PMs for increases
  • Send lease renewals for all properties monthly
  • Track renewals and change system work
  • Call and send notices to residents who do not respond to their renewals
  • Section 8 renewals
  • Send monthly Section 8 rent increase requests to all expiring Section 8 leases
  • Send lease renewals to Section 8 residents when rent increase request is returned
  • Manage all subsidized lease renewal packets

Accounting/Collections

  • Oversee resident balances
  • Send late notices
  • Follow collection process
  • Send 3 day notices
  • File and manage the eviction process to ensure that all steps are followed.

Move Outs

  • Perform pre-move out process (follow checklist)
  • Coordinate move out inspection
  • Work with PM on closing statement and disbursement

Other Duties

  • Data management (filing, scanning and uploading documents to PW software via owner or resident portals)
  • Manage violations from residents, send letters as needed or requested
  • Circuit breaker letter per request from resident
  • Provide owners and residents with documents as requested (leases, rent rolls, statements etc)
  • Assist the property managers as needed

Leadership

  • Recommend/suggest changes to policies and procedures to immediate Supervisor
  • Develop ongoing working relationships with Residents
  • Develop close working relationship with property management team (Property Manger and Field Rep)
  • Develop working relationships and integrate with all staff

Education/Experience Requirements

  • Minimum 2 years’ experience in a leasing/property management setting
  • Strong leadership skills
  • Strong critical thinking skills
  • Excellent verbal and written communication skills
  • Customer service oriented
  • Strong negotiation skills
  • Ability to multi-task/manage multiple projects
  • Understand laws/statutes related to position
  • Knowledge of & ability to follow procedures

This description is intended as a guide only. The listed duties may be changed at the discretion of the incumbent’s supervisor.

Benefits:

  • 401(k) matching
  • Paid time off
  • Dental insurance
  • Health insurance
  • Flexible spending account
  • Life insurance
  • Vision insurance

Job Type:
Full-time

Pay Range:
Starting at $18.00 per hour 

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What People Are Saying About Us

Google
5.0/5
Feb 21, 2024
Google - Deca Property Management, LLC
I have been doing business with Deca for many years. They are very friendly and professional and I've always been happy with them.
Google
5.0/5
Feb 21, 2024
Google - Deca Property Management, LLC
I left a maintenance request late at night and Walter came early the next morning and made was very polite and professional. He also asked if we needed anything else fixed that we didn’t put on the work order. 10/10 service thank you, Walter!
Google
5.0/5
Feb 21, 2024
Google - Deca Property Management, LLC
Tasha has been on tours with us and she if very nice knowledgeable about the property and a really pleasant person all around
Google
5.0/5
Feb 20, 2024
Google - Deca Property Management, LLC
Walter was amazing, fast and helpful
Google
5.0/5
Feb 19, 2024
Google - Deca Property Management, LLC
Maintenance Man Walter was great very professional and helpful. Thank You for your hard work.
Google
5.0/5
Feb 18, 2024
Google - Deca Property Management, LLC
I've been with Deca for 5 years now and is looking to rent another property through you all.. i went to look at property today 2/18/24 with the leasing agent Tasha Robinson she was amazing.
Google
5.0/5
Feb 15, 2024
Google - Deca Property Management, LLC
Walter helped out with my fan and sounds great now
Google
5.0/5
Feb 15, 2024
Google - Deca Property Management, LLC
Provides Excellent Service!
Google
5.0/5
Feb 9, 2024
Google - Deca Property Management, LLC
Deca's service tech Walter was very professional and gave me updates on the projects progress as he worked. I would definitely recommend.
Google
5.0/5
Feb 9, 2024
Google - Deca Property Management, LLC
Walter was fast and efficient. Friendly and effective. He does great work!
Google
5.0/5
Feb 9, 2024
Google - Deca Property Management, LLC
Walter is the BEST! 🫶🏾
Google
5.0/5
Feb 9, 2024
Google - Deca Property Management, LLC
Walter was an awsome maintenence man. He was super friendly and fixed everything on our list!!
Google
5.0/5
Feb 8, 2024
Google - Deca Property Management, LLC
Muy satisfecho con Kelsey
Google
5.0/5
Feb 6, 2024
Google - Deca Property Management, LLC
DECA has honestly been pretty awful to deal with. Walter in maintenance is fantastic - kind and communicative. Alyssa in the office WILL listen to your concerns. I wish this 5 star review was from my actual experience with this PM company, but these two seem to be the only ones that have integrity with their job and tenants.
Google
5.0/5
Feb 6, 2024
Google - Deca Property Management, LLC
Walter came out and fixed my issue almost instantly after my service request! Very friendly! Good to have people you can trust!
Google
5.0/5
Feb 6, 2024
Google - Deca Property Management, LLC
Walter was great he was very good at what he does he came right in wirh a positive attitude he respected my home by taking off his shoes 👞 he held a great conversation he answered my questions concerning the work he had to do in my home, thank you for having him as an employee and also Marcello was great when he came to fix the fence he was very nice although he was outside and your feild supervisor that came to fix my window was also pleasant and very kind I forgot his name but he snapped my window back into place and fixed one of the power sockets. Thank you Deca for hiring such a good team maintenance operators. I also want to add , the operator L.T. was great with me over the phone, she stayed on the line with me a walked me through my pages so I can get on my portal properly thank you L.T.
Google
5.0/5
Feb 5, 2024
Google - Deca Property Management, LLC
Have to say that when Walter came by to get some work done in our bathrooms it was a really awesome experience. He was respectful, informative and got things done. Really impressed with his work. A++ For Walter.
Google
5.0/5
Feb 4, 2024
Google - Deca Property Management, LLC
I love deca property management. They are very professional, especially the young lady who did the tour on both of the houses today. Very honest, polite, dress to impress and know what you’re looking for. Me and my wife wish we could remember her name but we rate her a 10/10.
Google
5.0/5
Feb 3, 2024
Google - Deca Property Management, LLC
I have been working with Deca for a few months searching for that home .Today I saw my home ,due to the outstanding efforts made by Stacey and Tasha Robinson.they went above and beyond to accommodate me and my search for a home !thank you ladies for all you do. The home I chose is more beautiful in person than online.
Google
5.0/5
Feb 1, 2024
Google - Deca Property Management, LLC
Walter addressed the issues I was having very promptly and professionally. I will definitely request him in the future if I have any issues.
Google
5.0/5
Feb 1, 2024
Google - Deca Property Management, LLC
Walter was excellent to work with and went above and beyond to make sure that he got my work orders done!!!
Google
5.0/5
Jan 31, 2024
Google - Deca Property Management, LLC
Very professional company!!
Google
5.0/5
Jan 29, 2024
Google - Deca Property Management, LLC
Walter was so kind and friendly. He walked me through everything he was looking at. He said he’d let the company know my concerns and we’d go from there. Awesome person!
Google
5.0/5
Jan 27, 2024
Google - Deca Property Management, LLC
Seen a house with deca property management the house looked exactly like the pictures I loved it!!! Tasha Robinson was friendly and very helpful!!!
Google
5.0/5
Jan 26, 2024
Google - Deca Property Management, LLC
The maintenance man working with Deca named Walter is so amazing and good at his job. He was very good at walking me through what was wrong and the steps he will need to take to fix everything. Will definitely request Walter for every work order! 🙂
Google
5.0/5
Jan 25, 2024
Google - Deca Property Management, LLC
Walter helped check out my fire alarms and was a great help
Google
5.0/5
Jan 25, 2024
Google - Deca Property Management, LLC
Even with a few hiccups with utilities, Allison and Stacy kept us updated with what was going on and made transitioning into the new home a breeze. I couldn't recommend renting from them more. Easily the best experience I've had with property management.
Google
5.0/5
Jan 24, 2024
Google - Deca Property Management, LLC
The maintenance guy Walter did a fantastic job! Very impressed with how quick he got the job done. Super kind and professional. Thank you Deca!
Google
5.0/5
Jan 24, 2024
Google - Deca Property Management, LLC
Simon came a fixed my bathroom fan. It was smooth and fast.
Google
5.0/5
Jan 23, 2024
Google - Deca Property Management, LLC
Maintenance man Walter was super friendly, fixed something on exterior we didn't even see without having to submit a work order, and brought treats for my dog!
Google
5.0/5
Jan 21, 2024
Google - Deca Property Management, LLC
Tasha showed me a home in Overland this morning. She was early, super kind, and informative about the home and all things Deca Realty. I really appreciated her for her help!
Google
5.0/5
Jan 21, 2024
Google - Deca Property Management, LLC
Tasha Roberson was very nice and very educated about the property. We were even five minutes late to the showing and she was so nice about it. Will definitely be coming back in the future for listings with Tasha!
Google
5.0/5
Jan 21, 2024
Google - Deca Property Management, LLC
I've been using Deca for several years now to manage a challenging property. They have been great to work with, and have been very responsive and helpful. I also appreciate their creativity, offering a raffle entry to win money if tenants pay on time. I can already see a difference in the rent I'm collecting, which is well worth their fee.
Google
5.0/5
Jan 21, 2024
Google - Deca Property Management, LLC
Tasha Robertson showed me the home at 5920 Bermuda Dr, Saint Louis, MO 63135. She greeted me with a warm and welcoming smile. Thank you, Tasha for your time today.
Google
5.0/5
Jan 19, 2024
Google - Deca Property Management, LLC
The maintenance man Walter was amazing. I had a long list of things that needed to be fixed and he was able to get in and get everything done in a short amount of time! It’s amazing to have quick and responsive maintenance for my apartment
Google
5.0/5
Jan 19, 2024
Google - Deca Property Management, LLC
Excellent company to rent from precise knowledgeable patient and always reaching out to help even in the most desperate situations they're there and competent fair with resolving rental woes. Great company wouldn't want to rent no where else
Google
5.0/5
Jan 16, 2024
Google - Deca Property Management, LLC
I enjoyed the experience great deal and great people and Adriana Griffin I really really appreciate your help thought everything you have helped me with
Google
5.0/5
Jan 15, 2024
Google - Deca Property Management, LLC
Walter did a fantastic job for what we needed repaired in our home
Google
5.0/5
Jan 15, 2024
Google - Deca Property Management, LLC
Im currently living in the St Peters area and looking to move. Found a property on Zillow that belong to Deca Property MGmt. I applied for the unit sight unseen and was approved... Meet with Tasha Robinson at the property to view the unit before excepting the lease and was impressed. The unit was identical the the pics online. Very clean. Tasha was very professional and helpful. I'm looking forward to this new venture with Deca properties! I also need to thank Allison for making this viewing happen last minute!
Google
5.0/5
Jan 14, 2024
Google - Deca Property Management, LLC
Great experience Ms. Tasha was very sweet and informative.
Google
5.0/5
Jan 11, 2024
Google - Deca Property Management, LLC
My experience with all of the representatives I dealt with while applying, being shown the property I was interested in and the management at Kingston Apts was very pleasant.
Google
5.0/5
Jan 11, 2024
Google - Deca Property Management, LLC
John was very nice and answered all my questions and I love the place and can’t wait to call it my new home
Google
5.0/5
Jan 9, 2024
Google - Deca Property Management, LLC
Walter did a good job!!!! On my room ceiling fan and toilet 🚽 , I will recommend him to any body Thanks Walter 😁
Google
5.0/5
Jan 7, 2024
Google - Deca Property Management, LLC
Tasha was very nice and pleasant.
Google
5.0/5
Jan 2, 2024
Google - Deca Property Management, LLC
Walter came and helped me out. He’s always going the extra mile. Thanks again Walter!!
Google
5.0/5
Dec 30, 2023
Google - Deca Property Management, LLC
Today I was shown two properties , the properties were amazing the host was amazing knowledgeable and very welcoming ..
Google
5.0/5
Dec 29, 2023
Google - Deca Property Management, LLC
Great customer service.. amazing maintenance team. Walter came to fix a water heater/shower issue today. He was professional, knowledgeable and went above and beyond including changing the shower head. Great experience. Thank you Deca for sending out such an amazing repair person! representing Deca. Thank you Walter. I now have peace of mind with this management company.
Google
5.0/5
Dec 29, 2023
Google - Deca Property Management, LLC
Walter came to my apartment today and did a great job . He closed the gaps on my storm door.. He a did great job. Tks Tamara Lynn
Google
5.0/5
Dec 29, 2023
Google - Deca Property Management, LLC
Had a plumbing issue that was addressed fast. Walter the maintenance guy came to help out, I was impressed by the quick service and attention to detail I absolutely would recommend, thanks Walter !!
Google
5.0/5
Dec 29, 2023
Google - Deca Property Management, LLC
I was shown the property @13 Forestwood Ave.. by Tasha Price a good spirited knowledgeable person..

Want to Learn More?

If you are an owner and you are interested in learning more about how Deca Property Management can help you, contact us today! The team is happy to talk to you about what it is like to partner with us. 

If you are a future resident looking for a rental property, send us a message and we will help you find your dream home! 

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ABOUT US

Deca Property Management was established in 1990 with the goal of providing high quality property management services in and around the St. Louis area. The family owned company saw a niche in the market and set out to be a different kind of company, one that put the needs of its owners and residents first.

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OUR LOCATION

8930 Gravois Road,
St. Louis, MO 63123

Hours of Operations:

9:00 - 4:00 M-F
(Holiday hours vary)

Serving All of St. Louis, St. Louis County and surrounding areas.

 

CONTACT US

(314) 631-3306
deca@decapm.com

Maintenance Emergency:
(314)-631-3306
Schedule a showing 24/7:
(314)-310-0323

CONNECT WITH US