Most experienced Saint Louis Property Management and Association Management company.

Pleasently surprised with the new management team overseeing the apartment complex i have been living in. Had an issue with our AC unit. We put in a maintenence request and within less than 24 hours Walter was putting in 2 window units. He was super friendly and knowledgeable and had the ubits installed ajd the apartment cooling in under and hour! We have lived in this apartment complex going on our 5th year and have never had members of maintenence or management work so quickly to find a solution. Very pleased with their work.

To my surprise, Aced Emergency Maintenance dispatch was able to get an! overnight tech to my apartment within about 90 minutes of my call (which was around 8:30 pm). The tech put up a very sturdy temporary ply wood patch. The animal is still in the attic (a pest control vendor is handling that), but no longer has any chance of access to my apartment. 5 stars for great emergency service

Viewings are misleading. They will schedule you for a 40 min window and leave without communicating. I sat for 13 min before calling to check in, was told Jeff had left already turns out we were parked bumper to front end all this could’ve been avoided with communication.

Deca is THE BEST when it comes to renting in STL. They are consistent and timely..even when it comes to expensive maintenance fixes i.e air-conditioning. Maintenance always shows up they always pick up the phone and easy to schedule viewings. If you are in the market to rent I truly suggest renting thru them. Thank you Deca for being the best for 5years ❤️

Do not care about the renters who have been here 12 years, maintenance is not working properly, after fire was supposed to be repainted,that was 6 yrs ago floor,was supposed to be done in bedroom and bathroom, NVR done but before them, but so good NOT, nothing getting done,12 yrs can't explain anything about a paint job,yet all renters by law should have a good one every 6 yrs

The pharmacy people don't have respect. They are very rude .

I really love the place. Can’t wait to move in.

I am a current resident. I have shared many issues via email and the resident’s portal. Nothing has been done to resolve these issues. When my heat was out for 8 days, they didn’t provide any alternative solutions and they hired someone who couldn’t get it fixed for 8 entire days when it was 30 degrees outside and in my apartment. They were not livable conditions and I’m somehow expected to pay rent for those 8 days. Heat is still not working properly a month later. There is zero accountability and no communication from their end either. Will not be resigning my lease and do not recommend moving to ANY Deca property. UPDATE: Since I can’t make a new review I’ll just add to this one. I unfortunately am not in a place to break my lease, so I’m stuck here. There has been black mold in my bathroom ceiling for almost 2 weeks. This is the second time I’ve had to get my ceiling completely replaced because it has literally fallen out due to a leak that was supposedly fixed last time. I attached pictures. I notified DECA on the 8th, nobody came for days, when they did they just scraped off the wet ceiling leaving an even bigger hole in my ceiling, and it has been over a week since then. I was told someone would be out first thing Friday morning. I had to leave for work at 9, I didn’t get a call that someone was on the way until noon. We rescheduled for Monday morning, and nobody texted, called, or anything. Just didn’t show up. Luckily I have been able to stay with my boyfriend, or I’d probably be sick from inhaling the black mold! I cannot wait to leave this place.

Had an issue with my tub, reported it on a Sunday and was literally fixed within two business hours. Walter was prompt and professional and even asked if I wanted him to remove his shoes when he came into the unit. 10/10, would want water to not turn off again.

This property management company is very professional and response to your request promptly. Ashley , Angela and Micaela responded to any of my issues or concerns very quickly. And they were also, very accommodating. Thank you for that because it’s always nice to have someone to meet your request instead of immediately saying no and making things harder than they should be. I appreciate you for that! Chris the maintenance guy is great! Keep up the great work!

Matt and Steve are professionals.

The Deca Property Management team is a pleasure to work with! Katelyn Alexander has been very responsive and is super helpful. Thank you!

I put in a maintenance request and Walter came within 24 hours! He’s friendly, knowledgeable, and makes sure you’re taken care of. Highly recommend Walter and Deca!

Horrible customer service!

Walter was very communicative about my maintenance request, fixed everything quickly and even fixed some extra little things he saw

5 stars for maintenance guy Walter specifically. He was super helpful and professional, got my issue fixed quickly and efficiently!

Marty is extremely knowledgeable about property management and very helpful!

Thank you so much for the helpful advice. It’s great working with you & I appreciate your time.

Marty has great experience and it really shows!

Marty was extremely helpful and able to provide some great insights.

They bought a house in our neighborhood and now there appears to be multiple families living in the house. They park where they are not suppose to and had issues with pit bulls attacking a neighbors dog.

If I have any maintenance issues.. My landlord Angela makes sure it gets done.

Tasha was great, answered all our questions, was super helpful, professional and friendly.

The place is beautiful,clean and welcoming. Jeff was very informational and helpful I wanted to move in at the viewing. Hopefully I find a place in my price range.

Walter from Maintenance was friendly and prompt, the communication from the whole maintenance team was top notch. I’m new to Deca and it’s apparent that they want their tenants to have a pleasant and hassle free experience when solving the inevitable issues in a home.

One of St Louis' oldest and best property management companies with a physical bank reception window with receipt book at an office with over 50 people representing both landlords and tenants. Rent can be paid online. Maintenance is done well within hours, not days 🙂

Angela valesque team tried to hit me with bogus charges on an outdated and molded home

Customer service is horrible nasty attitude

I was shown the property by Tasha Robinson. She was very sweet and personable. Gave me some insight that helped in my decision making. Thank you!!!!

Walter with the maintenance team was great! He called next day after we made a request, resolved the situation, and also fixed a totally different problem willingly! Walter also made sure our dogs were happy and brought them some treats. 10/10 service.

House needs maintenance and they wait on owner of house so your issue sits until they respond. A whole week unable to use my kitchen sink ongoing issue just getting bandages instead of truly fixing.

I had a broken kitchen drawer. Walter from Deca maintenance came out and quickly fixed the issue with the drawer. I was very pleased with the service.

WOW!!! Great service and quick response from DECA Property Management, specifically, Katelyn Alexander. Every time I have a question or an issue, they are right there with the answer. They are organized and on top of things. I have dealt with other property management companies, and DECA is by far the best I have ever dealt with in every way possible.

Walter came and took care of my maintenance needs and was very helpful !

Walter maintenance guy rocks

Had a showing with Tasha & home & her knowledge was Informative and educational. Was very well mannered and answered all her questions. She did an awesome job. Definitely surprise me. It wasn’t what Iinformative and educational. Was very well mannered and answered all her questions. She did a awesome job. Definitely surprise me and wasn’t what I had expected. I definitely plan on submitting an application for the property she had shown us.

Leaving another review. Regarding my final walkthrough, Stacey said we didn’t need to show up and cancelled it. She was honestly very rude and unprofessional. Of course two days into the move in we found several maintenance issues that you wouldn’t have seen at first. In all my tours every house and apartment was dirty and had bugs. Also while Deca was still the property manager for my move in last week (was told it switched companies) they never came to pickup the lockbox which has been sitting there since move in.

I don’t like this new company! My gas was leaking and it happened on a Friday, I called for an emergency help and the operator told me they don’t have weekend people for emergencies. Now we been out of gas, hot water, and heat. What if it was freezing outside, so we will be shit out of luck like we was this weekend. They will leave you to freeze or die cause nobody coming to help you on the weekend no matter how much you paying them for rent. I been complaining about my refrigerator for about a year now probably longer, my sink about to collapse and it been like this for over a week! Now we all sick. Needs better service! Who wrote this unprofessional comeback!!! Please let me know (aka) first and foremost!!! I went all weekend without them heaters and you guys didn’t tell me to much on Friday but you guys couldn’t come out!!! So whomever you maybe call me with this attitude… AND THANK YOU!!! 🙂

walter helped me with my previous experience and was very friendly I would recommend him more often

Tasha Reached out to me to setup a viewing of a property I fell in love with online. She setup a time & communicated with during the process. Met me at the home with my mom and she was just as in awe as we were! 😂 Very professional and fun throughout the viewing. I really appreciated her meeting me. I finally took the leap & applied for the property. 🤞🏾✨

The place was very nice. Jasmine was very polite and helpful. Her presence was warm and very inviting. She was knowledgeable about the place and answered all my questions.

Stacy Davis is a pleasure to work with she fought hard to get me in the unit of my dreams Deca is a great company to rent with unit is spacious and nice that’s Deca

I'm a Realtor who just purchased a condo for myself. Lenders and Realtors know that condos have been having a really hard time getting approved for financing due to updated lending regulations. Katelyn Alexander is the property manager for my condo group and we had such a smooth transaction. All of the needed documentation was immediately provided with no delays. I've had deals for clients fall apart due to condo mismanagement and was so nervous about this deal but we were so pleasantly surprised with the fantastic service and attention to detail.

Walter did a great job replacing our garbage disposal! Quick and easy, thanks!

Walter was very professional and dis a good job!

Tasha Robinson and Erick was very helpful and I really appreciate the application process and the customer service this company provided

Tasha with Deca was AMAZING! Friendly, accommodating, and made me feel as comfortable as possible during the viewing process! She was easy to talk to and answered questions quickly. She showed up early and even showed me 2 other properties that were available near by. I had driven 2& 1/2 hrs on my day off to view a property and wasn't able to book another one for several days so she saved me the trip! Thank you Tasha for squeezing me in! After having 2 separate unpleasant phone interactions with the lady in the office Tasha turned my business with this company to a very pleasant one. 5 stars for Tasha! Would recommend her to anyone looking to relocate to the stl and surrounding areas. Thanks again!

Tasha Robinson showed us a rental property and was absolutely wonderful! She was flexible, friendly, warm, and was a breeze to work with. Great communication, thanks Tasha!