Prospective Resident Questions and Answers

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Q: I am looking to move, where do I start?

A: The first step is to view our rental criteria. Once you have viewed our criteria, we encourage you to view our listing of properties on our website. The listing is updated on a daily basis and is always changing. When you find a property you are interested in, schedule a viewing to see the inside. View our Missouri Broker Disclosure Form and apply if you are interested.

Q: How much is the application fee?

A: The fee is $60 per adult applicant (anyone 18 of age and over), $10 OFF if you apply online. The application fee is good for 3 months and is transferable to all of our properties, upon approval by the Property Manager. Deca requires anyone over 18 years of age to complete an application. The fee covers application processing and credit reporting. It can be paid by credit card through the online application only, by check, by money order, or exact cash by mail or at our office.

Q: When will I know if I’m approved?

A: The process takes three to five business days once we receive the completed application and the supporting documents.

Q: How long will you hold a property?

A: Once you are qualified and have viewed the property Deca will hold the property for 30 days after receiving the property hold fee or Jetty Bond certificate. The property hold fee and Jetty Bond are non-refundable and a lease must be executed with rental payments commencing within 30 days.

Q: Will I need a co-signer?

A: A co-signer may be needed if an applicant does not meet the requirements based on our rental criteria. A low credit score, insufficient income and lack of rental history are all situations that may require a co-signer. To review our rental criteria in detail, click here for details.

Q: What is your pet policy?

A: It is at the discretion of the property owner as to whether pets are accepted. Each property listing will indicate whether that specific property accepts pets. Click here to review our pet policy and pet fee options.

Q: Is rent based on my income?

A: No. Rents are based on market values.

Q: What do I need to apply for a property?

A: You will need to fill out an application in person or online, pay a $50 application fee per applicant and provide a copy of your identification card, and proof of income (recent paycheck stubs or award letters).

Q: Do you accept rental assistance from agencies?

A: Yes, we do work with rental assistance agencies including section 8 but at the discretion of the property owner.

Q: If I am interested in a property how do I go about scheduling a showing?

A: First, we ask you to drive by the property to view the area and neighborhood, then click on “Schedule a Showing Online” through our website (link can also be found under each listing on the website) or call our scheduling line at (314)-310-0323

Q: Do I have to view the property I am interested in before applying?

A: We strongly recommend that you do so but it is not required unless we are accepting a hold fee or allowing you to purchase a jetty bond.

Q: Can I apply for multiple apartments?

A: Yes. We have a one-time application fee that is valid for any Deca managed property for up to 90 days. However, each property you apply for needs to be reviewed by the Property Manager of that property.

Q: How long will my lease be? Do you do short term leases?

A: Our standard lease term is 12 months. 12+ months will be considered. Shorter than 12 months is rare and is at the discretion of the owner. Feel free to call and ask.

Q: I was qualified for a home, now what?

A: 

Deca Welcome Video

What People Are Saying About Us

4.8/5
4.8 /5
497 Reviews

Survey
4.0/5
May 18, 2022
Deca Property Management, LLC
Good place to rent from...fast response to maintenance request...I guess it depends on owner of property(not all things repaired)...work with you if fall behind on rent. So far everyone is nice and helpful.
Survey
5.0/5
May 18, 2022
Deca Property Management, LLC
The ease of which I had filling out all the paperwork and the excellent communication with the property managers was so easy!
Survey
5.0/5
May 18, 2022
Deca Property Management, LLC
Thank you for providing great service. You are all very responsive and helpful in our time of need. That is huge! Thank you!
Survey
5.0/5
May 18, 2022
Deca Property Management, LLC
When ever I have a problem that needs to be fixed at my home Deca Property Management always come and take care the situation that needs to be fixed at my house
Survey
5.0/5
May 13, 2022
Deca Property Management, LLC
DECA is new for my apartment complex. I am very pleased with just the overall warm welcome I received when they took over. Agent took the time to call and introduce herself (Theresa ;0). I had issue setting up online portal and she put me in correct direction and issue resolved instantly. SO FAR SO GOOD!! Thank you for your professionalism
Survey
5.0/5
May 12, 2022
Deca Property Management, LLC
My kids and I really love our new home everything was good besides a few small things but I tlk to you all about thm and thy goin to handle thm so thank you for this beautiful home
Survey
5.0/5
May 10, 2022
Deca Property Management, LLC
10 a.m. the next morning, made the repair, and no issues since. We could not have asked for better service, thanks so much!
Survey
5.0/5
May 10, 2022
Deca Property Management, LLC
It was a great experience. The process was easy. I my new home.
Survey
5.0/5
May 10, 2022
Deca Property Management, LLC
Y'all was great look professional the move in was great and love the house
Google
5.0/5
May 10, 2022
Google Deca Property Management, LLC
They have been managing our property for a little less than one year and to-date I am very satisfied with their performance. The respond very guickly to both the owners and the tenants needs.
Google
5.0/5
Apr 28, 2022
Google Deca Property Management, LLC
Mark very professional was able to come assist the problem and fixed everything according fast and timely manner
Survey
5.0/5
Apr 19, 2022
Deca Property Management, LLC
What can I say, but, wow! I have lived at a place that took 2 weeks to change a light bulb over an outside door. When there has been an issue, Deca, made sure it was taken care of immediately. This is why I love Deca. They show, the can about people!
Survey
5.0/5
Apr 14, 2022
Deca Property Management, LLC
great
Google
5.0/5
Apr 14, 2022
Google Deca Property Management, LLC
As a property owner I appreciate the management provided by Deca, we should have been using their services years before! They were also very helpful in selling another property in the past. I highly recommend their services.
Survey
5.0/5
Apr 11, 2022
Deca Property Management, LLC
Michelle walked me through each step. My move in went very well. I was a bit nervous because I haven’t moved in 7 years. I like the residents portal, which is a great tool for communication and access to all necessary paperwork. I am very happy and love my new home!
Google
5.0/5
Mar 25, 2022
Google Deca Property Management, LLC
The representative showed up on time, was very helpful and informational about the place. He conducted himself in a professional manner, on top of that was super nice and I would recommend Decca send him out more often.
Survey
5.0/5
Mar 23, 2022
Deca Property Management, LLC
Ms. Stalzer was very helpful and responsive throughout the entire process; the housing search, scheduling viewings, completing paperwork, accessing the property, etc.
Survey
5.0/5
Mar 23, 2022
Deca Property Management, LLC
I am pleased with Deca Realty they get right at it when you need things done they answer your calls haven't anything negative to say about them
Survey
5.0/5
Mar 18, 2022
Deca Property Management, LLC
The maintenance crew is top notch. Had to put in a couple of calls.
Survey
4.0/5
Mar 18, 2022
Deca Property Management, LLC
Michelle Stalzer was a wonderful all around!
Survey
5.0/5
Mar 17, 2022
Deca Property Management, LLC
I recently moved into a property managed by Deca Property Management. And I couldn't be happier. Not only because we love our new home but because of their amazing customer service. Our flat/duplex is an older building and I've been told our unit was unoccupied for some time. Because of that we've had a few, minor, issues. Deca has listened to our concerns and responded immediately. I have lived all over the country, and this is hands down the best customer service I've ever received. I would highly recommend looking at a Deca managed property!
Survey
5.0/5
Mar 17, 2022
Deca Property Management, LLC
Very smooth process, professional team willing to help with any questions or concerns. Great communication throughout the process from application, to viewing and move in process. My apartment was clean and move in ready. I highly recommend this property management team to anyone looking for a home.
Google
5.0/5
Mar 7, 2022
Google Deca Property Management, LLC
I love deca hope hope i can always b a renters of deca propertys very loyal and dependable love yall
Survey
4.0/5
Feb 22, 2022
Deca Property Management, LLC
Even with the hiccups with this property deca has always fixed the issues we have had in a timely manner. Very good customer service!!
Survey
5.0/5
Feb 20, 2022
Deca Property Management, LLC
Always 👍
Google
5.0/5
Feb 20, 2022
Google Deca Property Management, LLC
Little slow with repairs...otherwise good company to rent from fell behind a couple of times they work with you.
Survey
5.0/5
Feb 12, 2022
Deca Property Management, LLC
I on a Friday night and the maintenance manager called me back and sent someone out that same night. He help me clean up all the water and move some things out of the way. The next day the plumber came toke looked around and things were good. So far no water .Great job maintenance team.
Survey
5.0/5
Feb 11, 2022
Deca Property Management, LLC
I was contacted immediately!
Survey
5.0/5
Feb 11, 2022
Deca Property Management, LLC
Everything was fixed in a great way.
Survey
5.0/5
Feb 11, 2022
Deca Property Management, LLC
I’m always happy with your work!
Survey
5.0/5
Feb 11, 2022
Deca Property Management, LLC
Deca Maintenace always do a great job
Google
5.0/5
Feb 11, 2022
Google Deca Property Management, LLC
I love my apartment it’s big and very nice. They keep the place in tip top shape.
Google
5.0/5
Feb 11, 2022
Google Deca Property Management, LLC
High Quality Professionals. Always positive, passionate and respectful.
Google
5.0/5
Jan 27, 2022
Google Deca Property Management, LLC
Survey
5.0/5
Jan 22, 2022
Deca Property Management, LLC
Your worker are always friendly and pleasant
Google
5.0/5
Jan 21, 2022
Google Deca Property Management, LLC
I have been served by Deca for about 6 years, they have always done well by me.
Survey
5.0/5
Jan 19, 2022
Deca Property Management, LLC
Their words speak for itself, I love renting from them, the place was not clean and some repairs that wasn't done , but overall they're the beat they kept in contact with me until move in was ready and they have understanding personnel working
Survey
4.0/5
Jan 18, 2022
Deca Property Management, LLC
Everything is good thus far
Survey
5.0/5
Jan 18, 2022
Deca Property Management, LLC
They are quick to answered maintenance requests.
Survey
5.0/5
Jan 18, 2022
Deca Property Management, LLC
Deca is awesome. They are super responsive if there is ever anything that needs to be looked at. They are professional and have clear communication. I’ve lived here almost 6 years and love my little south city Deca apartment.
Survey
5.0/5
Jan 18, 2022
Deca Property Management, LLC
Well organized company, easy to work with! When u call wih a problem they usually take under 24 hours to take care of it… understanding to underlined health issues they may effect you working! Overall the best rental agency
Survey
5.0/5
Jan 13, 2022
Deca Property Management, LLC
Your responsiveness has always been appreciated!
Google
4.0/5
Jan 13, 2022
Google Deca Property Management, LLC
You will not qualify for a viewing if you have poor credit and you r a felon
Survey
5.0/5
Jan 11, 2022
Deca Property Management, LLC
Awesome experience, very nice team & answered all of my questions
Survey
5.0/5
Jan 10, 2022
Deca Property Management, LLC
Moved fast to get my furnace repaired.
Survey
5.0/5
Jan 10, 2022
Deca Property Management, LLC
Well done
Survey
5.0/5
Jan 10, 2022
Deca Property Management, LLC
It was a very smooth move in. Very happy about my unit/ rental!
Google
5.0/5
Jan 10, 2022
Google Deca Property Management, LLC
The rep that showed me the Apt., was very respectful, kind, and answered my questions thoroughly. The property manager was very professional, and we'll spoken, when I filled out my application. I hope I am approved, and look forward to moving into the Apt.
Google
5.0/5
Dec 28, 2021
Google Deca Property Management, LLC
I’ve rented with Deca for about 6yrs and my maintenance service has been 99% great. I’m disabled and they’ve installed storage, pics, mirrors and bathroom safety bars,etc. Jim Young is a great manager and nice to me. My overall rental experience with Deca is great and I look forward to our rental future. This Deca property is well maintained, quite, clean and safe. I must be fair in my review of my history renting with Deca. This is a repost of a 1-Star Review that Goggle Reviews Removed after i posted a Separate 5-Star Review of great work that Deca did installing Grab Safety Bars in the restroom on 3/17/21. Deca told me water leaks are paramount and would be handled as such. i had an emergency kitchen water leak under the sink one weekend and was told to put a bucket under it. As a disabled person i had No Use of my kitchen in the middle of a red-hot 3rd strike pandemic. I ate out that weekend to keep safe. the leak was eventually fixed but was not taken as the Paramount Emergency water leak it was.
Survey
5.0/5
Dec 17, 2021
Deca Property Management, LLC
The repairmen who came out were polite and professional. They explained what needed to be done and promptly made the repairs.

Want to Learn More?

If you are an owner and you are interested in learning more about how Deca Property Management can help you, contact us today! The team is happy to talk to you about what it is like to partner with us. 

If you are a future resident looking for a rental property, send us a message and we will help you find your dream home! 

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ABOUT US

Deca Property Management was established in 1990 with the goal of providing high quality property management services in and around the St. Louis area. The family owned company saw a niche in the market and set out to be a different kind of company, one that put the needs of its owners and residents first.

OUR LOCATION

9630 Gravois Rd.
St. Louis, MO 63123

Hours of Operations:

8:30 - 4:30 M-F
(Holiday hours vary)

Serving All of St. Louis, St. Louis County and surrounding areas.

 

CONTACT US

(314) 631-3306
deca@decapm.com

Maintenance Emergency:
(314)-631-3306
Schedule a showing 24/7:
(314)-310-0323

CONNECT WITH US