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9630 Gravois Rd.

St. Louis MO 63123

Monday to Friday

9:00AM - 4:00PM

Prospective Resident Questions and Answers

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Q: I am looking to move, where do I start?

A: The first step is to view our rental criteria. Once you have viewed our criteria, we encourage you to view our listing of properties on our website. The listing is updated on a daily basis and is always changing. When you find a property you are interested in, schedule a viewing to see the inside. View our Missouri Broker Disclosure Form and apply if you are interested.

Q: How much is the application fee?

A: The fee is $60 per adult applicant (anyone 18 of age and over). The application fee is good for 3 months and is transferable to all of our properties, upon approval by the Property Manager. Deca requires anyone over 18 years of age to complete an application. The fee covers application processing and credit reporting. It can be paid by credit card through the online application only, by check, by money order, or exact cash by mail or at our office.

Q: When will I know if I’m approved?

A: The process takes five to seven business days once we receive the completed application and the supporting documents.

Q: How long will you hold a property?

A: Once you are qualified and have viewed the property Deca will hold the property for 30 days after receiving the property hold fee or Jetty Bond certificate. The property hold fee and Jetty Bond are non-refundable and a lease must be executed with rental payments commencing within 30 days.

Q: Will I need a co-signer?

A: A co-signer may be needed if an applicant does not meet the requirements based on our rental criteria. A low credit score, insufficient income and lack of rental history are all situations that may require a co-signer. To review our rental criteria in detail, click here for details.

Q: What is your pet policy?

A: It is at the discretion of the property owner as to whether pets are accepted. Each property listing will indicate whether that specific property accepts pets. Click here to review our pet policy and pet fee options.

Q: Is rent based on my income?

A: No. Rents are based on market values.

Q: What do I need to apply for a property?

A: You will need to fill out an application in person or online, pay a $50 application fee per applicant and provide a copy of your identification card, and proof of income (recent paycheck stubs or award letters).

Q: Do you accept rental assistance from agencies?

A: Yes, we do work with rental assistance agencies including section 8 but at the discretion of the property owner.

Q: If I am interested in a property how do I go about scheduling a showing?

A: First, we ask you to drive by the property to view the area and neighborhood, then click on “Schedule a Showing Online” through our website (link can also be found under each listing on the website) or call our scheduling line at (314)-310-0323

Q: Do I have to view the property I am interested in before applying?

A: We strongly recommend that you do so but it is not required unless we are accepting a hold fee or allowing you to purchase a jetty bond.

Q: Can I apply for multiple apartments?

A: Yes. We have a one-time application fee that is valid for any Deca managed property for up to 90 days. However, each property you apply for needs to be reviewed by the Property Manager of that property.

Q: How long will my lease be? Do you do short term leases?

A: Our standard lease term is 12 months. 12+ months will be considered. Shorter than 12 months is rare and is at the discretion of the owner. Feel free to call and ask.

Q: I was qualified for a home, now what?

A: 

Deca Welcome Video

Q: What is the Resident Benefits Package?

A: In our continuous efforts to provide the best possible experience for our residents, you are enrolled automatically in our required Resident Benefits Package (RBP), which features many perks.  Click here for more details.

What People Are Saying About Us

Google
5.0/5
Dec 5, 2023
Google - Deca Property Management, LLC
Great management company, great people that really believe in providing quality service to everyone 👍🏾
Google
5.0/5
Dec 5, 2023
Google - Deca Property Management, LLC
Deca is the best property management company that I've rented with. A refreshing change in a market known for indifference and negligence. 12/5/23 update - Just a shout-out to Charlie from Aced. Thanks for the quick and effective service!!
Google
5.0/5
Dec 3, 2023
Google - Deca Property Management, LLC
Tasha Robinson showed me a property in Maryland Heights on Da Malle Dr. She is amazing, professional and helpful. The property is beautifully updated.
Google
5.0/5
Dec 3, 2023
Google - Deca Property Management, LLC
Tasha Robinson Was excellent in showing the property and answering all questions I had while also informing me of information I had no knowledge of
Google
5.0/5
Nov 27, 2023
Google - Deca Property Management, LLC
Walter came in and fixed our light fixture in speedy time! He was sweet and very respectful! I’d be glad to have him come fix our things any day! 🩵
Google
5.0/5
Nov 27, 2023
Google - Deca Property Management, LLC
Walter was amazing!!! He was prompt, professional, efficient, and just a lovely person. Everything was fixed and looks great. I'm requesting him everytime!
Google
5.0/5
Nov 22, 2023
Google - Deca Property Management, LLC
I been with them almost 2years and I like them any issue for as maintenance management handle things right away
Google
5.0/5
Nov 17, 2023
Google - Deca Property Management, LLC
Thank you, Walter, for your wonderful and thorough service yesterday to address repairs. Will certainly request him again.
Google
5.0/5
Nov 17, 2023
Google - Deca Property Management, LLC
Very pleased with the maintenance man Walter! Absolutely kind and pleasant man to work with! He came promptly to unclog my tub,even though it was a small job he treated it and me like it was just as important as a huge job. He brought treats for my dog and never got annoyed by him following him which is important to us as this is our dogs home as well! He checked in with me the following day to make sure there were no more issues and the problem was resolved,also sent well wishes for my sick child! He definitely went above and beyond,a great example of good customer service!! Not that I want any maintenance issues, at least I know if being handled by Walter it will go smoothly and be fixed in a timely manner!! Thank you Walter for being so kind,the world needs more people like you in it!!
Google
5.0/5
Nov 17, 2023
Google - Deca Property Management, LLC
Great service today from Walter. We informed the company of the sink clogging up and he came out and fixed it right away. Thank you Walter!
Google
5.0/5
Nov 15, 2023
Google - Deca Property Management, LLC
Great experience with maintenance responds very fast. Walter came in fixed my drain and was done in like 10 mins thank you
Google
5.0/5
Nov 13, 2023
Google - Deca Property Management, LLC
Walter went above and beyond to fix our plumbing issue. Great attitude and face for the company. Wish we could request him on every call!
Google
5.0/5
Nov 12, 2023
Google - Deca Property Management, LLC
Tasha Robinson is awesome and very helpful/ insightful. She gave me additional information in regards to making sure I have everything I need to qualify.
Google
5.0/5
Nov 12, 2023
Google - Deca Property Management, LLC
Tasha R was very polite and professional. Gave me a courtesy call, didn't realize I read the scheduled time wrong. Tasha stayed until I got to the property which she didn't have to do. Even tho I made her run late she still remain professional. She was a doll
Google
5.0/5
Nov 12, 2023
Google - Deca Property Management, LLC
Tasha Robinson was our agent showing us a beautiful home for rent in St. Charles. She made the whole experience seem less and answered all of my questions. If you want someone to show a house, she’s your person!
Google
5.0/5
Nov 9, 2023
Google - Deca Property Management, LLC
If I had a home to rent I would go with Deca. They are top notch.
Google
5.0/5
Nov 5, 2023
Google - Deca Property Management, LLC
First I would like to say Tasha Robinson was such a sweetheart. Beautiful personality. The house was amazing! Looked just like the pictures!
Google
5.0/5
Oct 29, 2023
Google - Deca Property Management, LLC
Looks good just like the pictures on the website thanks Tasha Robinson.
Google
5.0/5
Oct 29, 2023
Google - Deca Property Management, LLC
My experience was Great! 🙂 The viewing of 8211 Eads apartment looked just like pictures and area was nice. Also Thanks Tasha Robinson for the viewing of this apartment and giving information on other listings that Deca Property Management have. Thanks
Google
5.0/5
Oct 28, 2023
Google - Deca Property Management, LLC
Tasha Robinson - she made accommodations for me. SHE WENT ABOVE AND BEYOND! She was so nice and informative. I wouldn’t want to deal with anyone else!!!
Google
5.0/5
Oct 28, 2023
Google - Deca Property Management, LLC
Tasha Robinson was very kind! Very helpful while showing the house. Also prompt and had arrived early.
Google
5.0/5
Oct 28, 2023
Google - Deca Property Management, LLC
Tasha Robinson was very helpful in directing me to other properties that I might be interested in. Thank you, Tasha!
Google
5.0/5
Oct 26, 2023
Google - Deca Property Management, LLC
Yes the light took awhile but eventually was completed. The sink and garbage disposal were taken care of quickly. Still waiting to hear back about the dishwasher tho.
Google
5.0/5
Oct 22, 2023
Google - Deca Property Management, LLC
My mom and I went to look at a property and Tasha Robinson was such a sweetheart and very informative.
Google
5.0/5
Oct 22, 2023
Google - Deca Property Management, LLC
Tasha Robinson showed my boyfriend and I a house within just a couple of hours of speaking on the phone. She drove 40 minutes to where she was at to show us this house because she knew how eager and excited we were to check it out. We appreciated her time and effort for us ❤️ Thank you again Tasha!
Google
5.0/5
Oct 22, 2023
Google - Deca Property Management, LLC
Hey guys if you are ever looking for a great and reliable company to ever deal with and rent from us Deca management listen to me guys I have been renting with Deca for 2 years now and they have showed me nothing but trust and honestly from Angie to the the amazing beautiful spirit of a young lady by the name Tasha Robison Ms. Robison encouraged me when I first met her and she saying that I was a little down about not being able to find something that I like. She told me just yesterday stay positive keep looking and you will find what you like I can cry and dance at the same time right now she was absolutely right. I set up a viewing to see another place with her today that I have absolutely fell in love with him because of Ms. Robinson. I will be moving into my new place. I cannot say Ms. Robinson and Deca management team enough I will forever be grateful for dealing with this management company and this beautiful agent Ms Tasha Robinson she is definitely professional, encouraging. It has a beautiful spirit, and I would care to deal with her as long as I am dealing with deca management. Thank you so much, Ms. Robison ❤️
Google
5.0/5
Oct 22, 2023
Google - Deca Property Management, LLC
Had a tour with Tasha Robinson she was so kind and patient. I was running late and appreciate her for taking the time to still assist me. She’s awesome.
Google
5.0/5
Oct 22, 2023
Google - Deca Property Management, LLC
WENT TO LOOK AT THIS PROPERTY AND IT IS EVEN BETTER THAN ADVERTISED. MY AGENT TASHA ROBINSON WAS AMAZING, INFORMATIVE, POLITE, AND EASY TO WORK WITH. YOU DEFINITELY WANT TO ASK FOR HER.
Google
5.0/5
Oct 17, 2023
Google - Deca Property Management, LLC
Great property management company. Would rent with them again if the opportunity presented itself. Great with first time renters.
Google
5.0/5
Oct 15, 2023
Google - Deca Property Management, LLC
Tasha Robinson was absolutely amazing. She made me so comfortable while reviewing the apartments and answered many of my questions. She was very helpful nice and supportive. I wish that it was more people in the world like her.
Google
5.0/5
Oct 15, 2023
Google - Deca Property Management, LLC
Tasha Robinson was amazing and answered all my questions with a smile!!!
Google
5.0/5
Oct 15, 2023
Google - Deca Property Management, LLC
Tasha Robinson was very polite and helpful in our viewing of 1878 Fairfax Dr. The property looked great! Very pleased with our viewing!
Google
5.0/5
Oct 15, 2023
Google - Deca Property Management, LLC
Tasha Robinson showed us a beautiful home, 1878 Fairfax. She answered all of our questions and gave us great advice! Thank you so much for your help, Tasha!!
Google
5.0/5
Oct 14, 2023
Google - Deca Property Management, LLC
Tasha Robinson was awesome! She was prompt and very knowledgeable!!
Google
5.0/5
Oct 9, 2023
Google - Deca Property Management, LLC
Great communication and professional nature. Walter did great service work, was extremely quick and did awesome work.
Google
5.0/5
Oct 8, 2023
Google - Deca Property Management, LLC
Tasha Robinson I really appreciate your service...she goes all out her way 2 help and make sure your satisfied ...
Google
5.0/5
Oct 8, 2023
Google - Deca Property Management, LLC
Tasha Robinson was very professional and helpful with the property viewing with me. She gave me good clear advice and helped with all my concerns
Google
5.0/5
Oct 7, 2023
Google - Deca Property Management, LLC
Walter did a great job fixing my broke door came quick and finished the job quick as well !
Google
5.0/5
Oct 6, 2023
Google - Deca Property Management, LLC
Shorty did a great job snaking a drain for us and great communication. Then Walter came to clean up the mess for us and dud a great job also! Thank you both
Google
5.0/5
Oct 5, 2023
Google - Deca Property Management, LLC
Google
5.0/5
Oct 3, 2023
Google - Deca Property Management, LLC
After an incredibly frustrating experience I spoke with Ms. Jackyla who was fantastic, her verbage and positive attitude is recognized and placed into the upper echelon of customer service. Thank you Jackyla for being an awesome person to speak with.
Google
5.0/5
Sep 30, 2023
Google - Deca Property Management, LLC
Yes I'm happy with deca I've been with them for seven years
Google
5.0/5
Sep 28, 2023
Google - Deca Property Management, LLC
Walter was in and out real quick. Did a great job
Google
5.0/5
Sep 26, 2023
Google - Deca Property Management, LLC
He came on time and had the plug fixed in about 10 minutes.
Google
5.0/5
Sep 25, 2023
Google - Deca Property Management, LLC
Always willing to work with their tenants to answer questions, address concerns, and solve problems in a prompt, courteous, and professional manner. I highly recommend Deca Property Management.
Google
5.0/5
Sep 23, 2023
Google - Deca Property Management, LLC
Tasha was great!!! Answered all the questions I had and was very nice.
Google
5.0/5
Sep 23, 2023
Google - Deca Property Management, LLC
Tasha Robinson showed us the 4201 Keokuk property. She was nice, honest, and answered all our questions!
Google
5.0/5
Sep 23, 2023
Google - Deca Property Management, LLC
Tasha Robinson was a great representative and knew the property details well. Very professional!
Google
5.0/5
Sep 23, 2023
Google - Deca Property Management, LLC
SUPER AWESOME experience at my viewing today with Tasha Robinson -thanks for being punctual, going above and beyond to make sure we were accommodated and had all available information!
Google
5.0/5
Sep 23, 2023
Google - Deca Property Management, LLC
Tasha had great service, punctual, and very informative and dedicated!

Want to Learn More?

If you are an owner and you are interested in learning more about how Deca Property Management can help you, contact us today! The team is happy to talk to you about what it is like to partner with us. 

If you are a future resident looking for a rental property, send us a message and we will help you find your dream home! 

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ABOUT US

Deca Property Management was established in 1990 with the goal of providing high quality property management services in and around the St. Louis area. The family owned company saw a niche in the market and set out to be a different kind of company, one that put the needs of its owners and residents first.

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OUR LOCATION

9630 Gravois Rd.
St. Louis, MO 63123

Hours of Operations:

9:00 - 4:00 M-F
(Holiday hours vary)

Serving All of St. Louis, St. Louis County and surrounding areas.

 

CONTACT US

(314) 631-3306
deca@decapm.com

Maintenance Emergency:
(314)-631-3306
Schedule a showing 24/7:
(314)-310-0323

CONNECT WITH US