Prospective Resident Questions and Answers

blank
Q: I am looking to move, where do I start?

A: The first step is to view our rental criteria. Once you have viewed our criteria, we encourage you to view our listing of properties on our website. The listing is updated on a daily basis and is always changing. When you find a property you are interested in, schedule a viewing to see the inside. View our Missouri Broker Disclosure Form and apply if you are interested.

Q: How much is the application fee?

A: The fee is $50 per applicant and is non-refundable. The application fee is good for 3 months and is transferable to all of our properties, upon approval by the Property Manager. Deca requires anyone over 18 years of age to complete an application. The fee covers application processing and credit reporting. It can be paid by credit card through the online application only, by check, by money order, or exact cash by mail or at our office.

Q: When will I know if I’m approved?

A: The process takes three to five business days once we receive the completed application and the supporting documents.

Q: How long will you hold a property?

A: Once you are qualified and have viewed the property Deca will hold the property for 30 days after receiving the property hold fee or Jetty Bond certificate. The property hold fee and Jetty Bond are non-refundable and a lease must be executed with rental payments commencing within 30 days.

Q: Will I need a co-signer?

A: A co-signer may be needed if an applicant does not meet the requirements based on our rental criteria. A low credit score, insufficient income and lack of rental history are all situations that may require a co-signer. To review our rental criteria in detail, click here for details.

Q: What is your pet policy?

A: It is at the discretion of the property owner as to whether pets are accepted. Each property listing will indicate whether that specific property accepts pets. Click here to review our pet policy and pet fee options.

Q: Is rent based on my income?

A: No. Rents are based on market values.

Q: What do I need to apply for a property?

A: You will need to fill out an application in person or online, pay a $50 application fee per applicant and provide a copy of your identification card, and proof of income (recent paycheck stubs or award letters).

Q: Do you accept rental assistance from agencies?

A: Yes, we do work with rental assistance agencies including section 8 but at the discretion of the property owner.

Q: If I am interested in a property how do I go about scheduling a showing?

A: First, we ask you to drive by the property to view the area and neighborhood, then click on “Schedule a Showing Online” through our website (link can also be found under each listing on the website) or call our scheduling line at (314)-310-0323

Q: Do I have to view the property I am interested in before applying?

A: We strongly recommend that you do so but it is not required unless we are accepting a hold fee or allowing you to purchase a jetty bond.

Q: Can I apply for multiple apartments?

A: Yes. We have a one-time application fee that is valid for any Deca managed property for up to 90 days. However, each property you apply for needs to be reviewed by the Property Manager of that property.

Q: How long will my lease be? Do you do short term leases?

A: Our standard lease term is 12 months. 12+ months will be considered. Shorter than 12 months is rare and is at the discretion of the owner. Feel free to call and ask.

Q: I was qualified for a home, now what?

A: 

Deca Welcome Video

What People Are Saying About Us

4.8/5
4.8 /5
439 Reviews

Survey
5.0/5
Oct 15, 2021
Deca Property Management, LLC
Deca has been great they return your calls staff has been very nice and hands on
Survey
5.0/5
Oct 15, 2021
Deca Property Management, LLC
My family and I enjoy renting from Deca Realty . The staff is wonderful to work with and always offering ways to help tenants budget and get ahead. Deca is more than just a realty company but extended family which we appreciate.
Google
5.0/5
Oct 14, 2021
Google Deca Property Management, LLC
DECA has been great to work with. They are organized and professional. The whole staff is friendly and happy to help you. Top notch organization.
Survey
4.0/5
Oct 12, 2021
Deca Property Management, LLC
The tech had to come 4 times to fix the thermostat and furnace but at the end he did a great work!
Survey
5.0/5
Oct 12, 2021
Deca Property Management, LLC
Deca is a really great management company. They are very efficient and professional
Google
5.0/5
Oct 12, 2021
Google Deca Property Management, LLC
Deca is a pleasure to work with. Very thorough, online friendly and keeps me informed about my properties. They have a team that works with me covering everything I need in a management company. You can be as hands on or hands off as you want. Personally I'm hands off and feel very comfortable with their services. Highly recommend them.
Survey
4.0/5
Oct 11, 2021
Deca Property Management, LLC
They are very helpful. The landlord is not cooperative.
Survey
5.0/5
Oct 11, 2021
Deca Property Management, LLC
I give deca and maintenance 100% very reliable
Google
5.0/5
Oct 7, 2021
Google Deca Property Management, LLC
The experience was great Michelle is awesome very professional thank you.
Google
5.0/5
Sep 29, 2021
Google Deca Property Management, LLC
I’m a current tenant for a Deca property and have been so impressed with their property management. The team is very responsive, detail oriented, and helpful. There online portal is also very easy to navigate - making payments and maintenance requests very simple.
Survey
5.0/5
Sep 17, 2021
Deca Property Management, LLC
You all are awesome, you respond quickly and everyone is courteous.
Survey
5.0/5
Sep 17, 2021
Deca Property Management, LLC
A very nice property management company
Survey
5.0/5
Sep 16, 2021
Deca Property Management, LLC
We have rented going on three years from Deca. We are extremely happy and they have quickly taken care of any Maintence issues that have came up! I would recommend them to anyone
Survey
5.0/5
Sep 16, 2021
Deca Property Management, LLC
We love our new home
Survey
5.0/5
Sep 16, 2021
Deca Property Management, LLC
Deca has really been good to me, understanding when renters get in a bind and willing to work with through any situation, i always refer families to them. There GREAT❤❤❤❤❤always there when you need them❤❤❤❤❤
Google
5.0/5
Sep 15, 2021
Google Deca Property Management, LLC
Love these Guy
Survey
5.0/5
Sep 7, 2021
Deca Property Management, LLC
You’re always available and respond in a timely manner.
Survey
5.0/5
Sep 7, 2021
Deca Property Management, LLC
Efficient, thorough and
Google
4.0/5
Sep 6, 2021
Google Deca Property Management, LLC
So far I have a wonderful experience. I felted very welcome and respected.
Google
5.0/5
Aug 28, 2021
Google Deca Property Management, LLC
Very professional and respectful and responded very quickly
Google
5.0/5
Aug 25, 2021
Google Deca Property Management, LLC
I've never stayed in a property where maintenance shows up within a day. That's what got me hooked my furnace went out within months of me moving in and they were on it!!! I appreciated that. If it's ever an issue they are very professional in handling it and getting back to you. I'd recommend this company to anyone.
Google
5.0/5
Aug 18, 2021
Google Deca Property Management, LLC
HIGHLY RECOMMEND (Maintenance Team is incredible!) We have rented through deca for almost 2 years now and we love them. Stacy with maintenance is absolutely fantastic, very professional and always acting quickly to solve any problem we have. We’ve had emergencies early in the morning/late at night and they are always quick to respond. We are very lucky and know we will continue to rent through them, even in the future!
Survey
5.0/5
Aug 17, 2021
Deca Property Management, LLC
Always professional,fair and understanding to my situation,building maintenance is exceptional.
Survey
5.0/5
Aug 11, 2021
Deca Property Management, LLC
My move-in experience was easy and positive.
Survey
5.0/5
Aug 10, 2021
Deca Property Management, LLC
DECA is always very responsive! Every person I have talked to at the office is personable and knowledgable!
Survey
5.0/5
Aug 10, 2021
Deca Property Management, LLC
They are always attentive to any request.
Survey
5.0/5
Aug 10, 2021
Deca Property Management, LLC
Very fast response and maintenance guy nice and efficient
Survey
5.0/5
Aug 10, 2021
Deca Property Management, LLC
Once applied, approval was fast, and easy
Google
5.0/5
Aug 10, 2021
Google Deca Property Management, LLC
Deca has been managing my rental properties for the last 2 years and it was the best decision I made for my investments. I can rely on the full staff for all my property needs, be it tenant placement and correspondence, maintenance issues, capex improvements, after hour emergency situations, and most recently, real estate agent representation. I rely on their many years of experience and knowledge to rest assured that my properties are being taken care of and that they have my back. Thanks Deca, much appreciated!
Survey
5.0/5
Aug 1, 2021
Deca Property Management, LLC
Chris and John did a great job. They resolved all of my concerns. Really worked well as a team.
Survey
5.0/5
Jul 25, 2021
Deca Property Management, LLC
Everyone was very helpful through the process. I owned my own home for over 20 years and relocated from a different state. I hadn't had to setup utilities in so long I didn't even know where to start.
Google
5.0/5
Jul 23, 2021
Google Deca Property Management, LLC
I have had a great relationship with all of the members of Deca. I have especially liked working with Angela Velazquez. She is very professional and always does her best to help in any way.
Survey
5.0/5
Jul 22, 2021
Deca Property Management, LLC
We've had a few different requests recently and everyone has been professional and timely.
Survey
4.0/5
Jul 22, 2021
Deca Property Management, LLC
Been here since 2008.
Survey
5.0/5
Jul 21, 2021
Deca Property Management, LLC
Jenny was amazing and very efficient!
Survey
5.0/5
Jul 15, 2021
Deca Property Management, LLC
Deca has been managing my properties for months now. During the duration because of consistent communication and transparency the job they have been performing, thus far is phenomenal.
Google
5.0/5
Jul 8, 2021
Google Deca Property Management, LLC
I’ve rented with Deca for about 6yrs and my maintenance service has been 99% great. I’m disabled and they’ve installed storage, pics, mirrors and bathroom safety bars,etc. Jim Young is a great manager and nice to me. My overall rental experience with Deca is great and I look forward to our rental future. This Deca property is well maintained, quite, clean and safe. I must be fair in my review of my history renting with Deca. This is a repost of a 1-Star Review that Goggle Reviews Removed after i posted a Separate 5-Star Review of great work that Deca did installing Grab Safety Bars in the restroom on 3/17/21. Deca told me water leaks are paramount and would be handled as such. i had an emergency kitchen water leak under the sink one weekend and was told to put a bucket under it. As a disabled person i had No Use of my kitchen in the middle of a red-hot 3rd strike pandemic. I ate out that weekend to keep safe. the leak was eventually fixed but was taken as the Paramount Emergency water leak it was.
Google
4.0/5
Jul 7, 2021
Google Deca Property Management, LLC
Rented for over a year. Good response time.
Survey
4.0/5
Jun 27, 2021
Deca Property Management, LLC
the apartment is full with spiders, to the point I was bitten by one, and had to go to the clinic for the brown recluse.The apartment was not cleaned properly.. or at least fumigation The attention of the people in Deca, specially of Michelle is the best, she is an excellent employee.
Survey
4.0/5
Jun 22, 2021
Deca Property Management, LLC
Maintanance detailed reqired
Survey
5.0/5
Jun 21, 2021
Deca Property Management, LLC
I'm extremely happy with my apartment and all the benefits. For example the bus lines and multiple stores of all types. There is only one complaint and that's my neighbor who lives in the same building.
Survey
5.0/5
Jun 16, 2021
Deca Property Management, LLC
Very happy with the communication from Deca. Great people to work with.
Survey
5.0/5
Jun 15, 2021
Deca Property Management, LLC
I love Deca, coming from a situation where my previous landlord was so difficult to get him to provide any maintenance when it was needed it is really refreshing how fast Deca responds to any issues/requests I have they take really good care of the property
Survey
5.0/5
Jun 15, 2021
Deca Property Management, LLC
I've enjoyed working with Deca over the past 6 years. In addition to their subject matter expertise in the property management business, they are also professional, prompt, and courteous. Look forward to continuing my landlord relationship with them for many years.
Google
5.0/5
Jun 13, 2021
Google Deca Property Management, LLC
I'm rent from them and I absolutely love my house
Survey
5.0/5
Jun 12, 2021
Deca Property Management, LLC
Deca's response to our issues is always prompt. Tim did a great job addressing our situation. He came by to check out the situation & got them fixed. Excellent service from Deca as usual. Thanx.
Google
5.0/5
Jun 8, 2021
Google Deca Property Management, LLC
Over my seven year tender with Deca, they were always there. Anything I needed, they did for me and very quickly. I appreciate everyone there for helping me when I needed it the most. Thank you, Deca for everything.
Google
5.0/5
Jun 6, 2021
Google Deca Property Management, LLC
The staff at Deca Realty is great! They are professional and prompt in their responses. Maintenance is quick, friendly, professional and knowledgeable. I love living in one of Deca’s homes.
Survey
5.0/5
May 21, 2021
Deca Property Management, LLC
The management team is fair they answered calls in a timely manner
Survey
5.0/5
May 21, 2021
Deca Property Management, LLC
The Deca staff was polite, friendly and he was professional. he made sure the job was done satisfactorily. he is a great employee.

Want to Learn More?

If you are an owner and you are interested in learning more about how Deca Property Management can help you, contact us today! The team is happy to talk to you about what it is like to partner with us. 

If you are a future resident looking for a rental property, send us a message and we will help you find your dream home! 

  • This field is for validation purposes and should be left unchanged.

ABOUT US

Deca Property Management was established in 1990 with the goal of providing high quality property management services in and around the St. Louis area. The family owned company saw a niche in the market and set out to be a different kind of company, one that put the needs of its owners and residents first.

OUR LOCATION

9630 Gravois Rd.
St. Louis, MO 63123

Hours of Operations:

8:30 - 4:30 M-F
(Holiday hours vary)

Serving All of St. Louis, St. Louis County and surrounding areas.

 

CONTACT US

(314) 631-3306
deca@decapm.com

Maintenance Emergency:
(314)-631-3306
Schedule a showing 24/7:
(314)-310-0323

CONNECT WITH US