Do not care about the renters who have been here 12 years, maintenance is not working properly, after fire was supposed to be repainted,that was 6 yrs ago floor,was supposed to be done in bedroom and bathroom, NVR done but before them, but so good NOT, nothing getting done,12 yrs can't explain anything about a paint job,yet all renters by law should have a good one every 6 yrs

The pharmacy people don't have respect. They are very rude .

I really love the place. Can’t wait to move in.

I am a current resident. I have shared many issues via email and the resident’s portal. Nothing has been done to resolve these issues. When my heat was out for 8 days, they didn’t provide any alternative solutions and they hired someone who couldn’t get it fixed for 8 entire days when it was 30 degrees outside and in my apartment. They were not livable conditions and I’m somehow expected to pay rent for those 8 days. Heat is still not working properly a month later. There is zero accountability and no communication from their end either. Will not be resigning my lease and do not recommend moving to ANY Deca property. UPDATE: Since I can’t make a new review I’ll just add to this one. I unfortunately am not in a place to break my lease, so I’m stuck here. There has been black mold in my bathroom ceiling for almost 2 weeks. This is the second time I’ve had to get my ceiling completely replaced because it has literally fallen out due to a leak that was supposedly fixed last time. I attached pictures. I notified DECA on the 8th, nobody came for days, when they did they just scraped off the wet ceiling leaving an even bigger hole in my ceiling, and it has been over a week since then. I was told someone would be out first thing Friday morning. I had to leave for work at 9, I didn’t get a call that someone was on the way until noon. We rescheduled for Monday morning, and nobody texted, called, or anything. Just didn’t show up. Luckily I have been able to stay with my boyfriend, or I’d probably be sick from inhaling the black mold! I cannot wait to leave this place.

Had an issue with my tub, reported it on a Sunday and was literally fixed within two business hours. Walter was prompt and professional and even asked if I wanted him to remove his shoes when he came into the unit. 10/10, would want water to not turn off again.

This property management company is very professional and response to your request promptly. Ashley , Angela and Micaela responded to any of my issues or concerns very quickly. And they were also, very accommodating. Thank you for that because it’s always nice to have someone to meet your request instead of immediately saying no and making things harder than they should be. I appreciate you for that! Chris the maintenance guy is great! Keep up the great work!

The place is beautiful,clean and welcoming. Jeff was very informational and helpful I wanted to move in at the viewing. Hopefully I find a place in my price range.

Walter, the maintenance guy from Deca property is awesome! He is a great guy and I would recommend him to everyone!

We've been really happy with how quickly DECA responds to our maintenance requests. Walter came by today because our AC isn't working well at all and was quick to install a window unit and get us scheduled with an HVAC person. He was also super sweet to our dog who is his new biggest fan. Thanks Walter!

IN ALL THE HOUSE HUNTINGTON I HAVE DONE ✔️ A LOT OF HOUSE HUNTING THIS IS THE BEST INSIDE AND OUT THEBOMB 💣

Walter was awesome. Great work!!!!

Nothing but great things to say! Super quick at responding to any kind of needs/requests. Walter was one of the nicest people I’ve met and super friendly with our dog. Would highly recommend!

Walter Was Polite And Did A Quick Wonderful Job Making Me Comfortable With His Work

The place was nice but to small

Walter with Deca maintenance is such a friendly guy. He came out 1 day after we moved in and addressed our concerns. I look forward to working with him.

My A/C went out and Walter brought 2 portable units out until my HVAC gets replaced. Walter is wonderful!! He cares about your needs. He’s terrific to talk to and he’s a dog lover! I can’t say enough good things about him!!

Walter from Aced Maintenance helped replace and fix multiple things in my home. He replaced the garbage disposal, fixed my doorbell, and replaced my ceiling fan. He answered all the questions I had about what was being fixed and replaced. And answered additional questions I had about other things in the home. He communicated with the property management about any additional work that needed to be done. Also provided me with information about everything he fixed. I really appreciated the work he did and his communication.

Just had a showing with Tasha Robinson today. She gave a courtesy call to make sure I was still coming which I appreciated. She answered all of my questions about not only the unit I was seeing today but another unit I was interested in and I was able to see that 2nd unit as well today! I highly recommend her for the showings of the apartments with Deca Property Mgmt.

I dealt with Stacey going forward with the process she was awesome wasn’t a question I asked that she couldn’t answer Deca is an amazing agency and would refer them to everyone that’s looking for a place they rock and my place does as well

This place is a money grab and unorganized. I applied Feb. 23 and was told by the 3rd party company that the time frame to apply and have a decision was 24-48 hrs. When I called Deca they said 5-7 days. It's now been a month without a status. There was an open house scheduled to view the property that was canceled without notice. When I called for status the receptionist was rude as if I was bothering her by asking for a status. The application specialist was out sick for a week and noone communicated that to give space for an adjusted expectation. When I finally spoke to the application specialist she was pleasant until I realized that her answers were vague and never straightforward. Ihad to pull teeth to find out from the receptionist that you're not "approved" until you view the property and pay the hold fee. I was NOT given the chance to do either or told I was denied. Even IF you get to see the place and pay the hold fee it sits on the property managers desk until he determines which application he wants to select. I was promised a call from this said Property Manger several times to view the property and after a month of chasing THEM for a status/ viewing/update I withdrew my application on March 22. Not to mention the availability date kept changing so again very poor communication, organization, care for applicants, and professionalism. Another thing, the site showed if you applied online there was a discount. I did and still paid the full $60 app fee to have my application sitting!! Updating 7/8/2024: Deca definitely made right mishaps and delays. I was able to move in later than expected, but they have been totally responsive to all subsequent requests and work orders.

This was one of the worst experiences ever looking for a house the person that showed me a house and told me to put in a review, I’m still waiting on them to contact me back after putting in a application. They say 7 business days it’s been well over that. I called to check on the status the office staff was so rude I put in an app somewhere else and was approve in days. When asked about my app the young lady was very mean and dismissive. I had to pay an additional month at my current residence waiting on them and I still haven’t heard anything 2 weeks later!!!!!!

The staff are really helpful and informative.

Scamming!! They said no evictions from 7 years ago, no landlord owed, credit score over 600 I should not have been denied!! SCAMMERS!! DO NOT APPLY!!

Marcelo Simon did an excellent job putting my window screens in today. I accidentally missed one window and had to call him back and he came right away with no problems.

They make you pay a $75.00 fee to pay to make a payment with your credit card no matter how much the payment is. (Utilities are 20 dollars for me and I pay 75 dollars extra). I don’t recommend

Jasmine Newton did an amazing job showing me this house. I'm most like going to apply tonight for it. Great customer service and very personable.

Great customer service I called the office everyone was helpful thank you Mary for accommodating my schedule after hours to allow me to see the house. Very nice home I will apply today

First, I would like to say I went with this company because I saw they had good reviews. The application process was extremely slow, but the staff were very responsive. I had a move out date 2-3 weeks from when I originally applied. The process was extremely slow (took them 2 full weeks to get approved). They did not let me know all the stuff I needed prior to moving in. For got to mention the costs and by which dates. Then did not mention the occupancy permit until the day before move in. Since I have moved in, I've had nothing but issues with the house. Only thing I like about this company is everything can be submitted and documented through the online portal. (payments, maintenance requests, etc.)

Horrible service. They charge a lot of money, require several doc, friendly at first and then not so much. And they took 3 weeks just to say no bc my current rental company is huge, they had and still have poor communication so you can never get an answer, the have an HOA that doesn’t fine but they will, so you never know when you might get hit but they sure mark it down. Not a good experience and I’m out 100s of dollars and down to two weeks to find something. Wouldn’t recommend!!

Walter did an exceptional job.

The only reason that are getting two stars is because of John, Jeff, and Leatrice. If I was reviewing them, they'd get 5 stars for their great customer service and candor. My experience just trying to get an apartment through Deca has been an absolute nightmare. We did a walk-through initially of a place and liked it. We put a deposit down and went to do the final walk-through a few weeks after we did the first and some kitchen cabinets had sustained a massive amount of water damage in this time period. Multiple cabinets were completely destroyed and covered in mold. I was assured that maintenance would be coming in and replacing repairing everything. We did our next walkthrough a few weeks later after they had had ample time to fix everything and I was assured that they had. At this walkthrough, it was apparent they had done the bare minimum in terms of fixing stuff. they had a ripped out a portion of the damaged area and replaced it with an ill-fitting piece of plywood which barely covered it and did not replace or repair any of the other water damaged areas. I called and was told that they would send somebody else out to look at it and assess the damage. and after doing so, they determined that the cabinets should have been ripped out the first time because there was an exterior water leak that was found and needed to be repaired. This was the Tuesday before I needed to start moving. I was assured that the issue had been fixed and addressed and then found that it wasn't and was now being told that the apartment we had put a deposit on was uninhabitable because they did not do their due diligence the first time inaddressing and fixing the issue. They were totally willing to let us move into this place which was deemed uninhabitable. Had I not spoken up and protested against what was done, we would have been moved into a place which would not pass inspection by the city. We were then given a list of other properties that we were told we could view and we did. We found a couple that we liked and on Monday, sent the addresses to deca to get the application transferred only to be told that they had no other available properties for us that that met our needs since all the ones we looked at already has applications or had not passed inspection. I am now down to 8 days left to find a place to live, move, and clean our old rental. This is all because of the maintenance team at Deca not doing their due diligence as well as a high level of compartmentalization causing inefficient and difficult communication between maintenance and property managers. This has been the most stressful experience of my life and my family has been close to facing homelessness because of the timeline we have been forced to hold to because of deca. Had they done their job correctly the first time and addressed and fixed the issue when it was first noted weeks ago we would have not been in this position. One of the only saving Graces has been that the deposit is being returned for us to take elsewhere.

My tour went well,I look forward to renting home .

Very professional and friendly

Everything was great!!! They informed me on all I wanted to know. Awesome job!!!!

Tasha was awesome! Very knowledgeable, kind, and great attitude!

Tasha showed up to show a property on Hallwood. I applaud and appreciate her for taking safety measures to protect all of us. She showed us another unit which wonderful. Tasha is a great real estate agent.

Thank you Tasha for taking the time out to show me the property today. Very responsive and punctual. Knowledgeable about the property and answer all of my questions. Made everything go smooth.

I Went To Visit A Property Met With Tasha Who Is Very Pleasant Explained Everything & Also I Thanked Her Cause I Was Running A Few Mins Behind & She Waited Without Hesitation Also Want To Thank Kelcey Making Sure I Got Everything J Needed In To Move Further On The Application Process Thanks Again Ladies.

Nice person that showed me the house. The basement was flooded and there was some black mold. If they would have fixed that before I came I would have signed the lease this week.

Katelyn Alexander did an amazing job stepping in as building manager at our condo complex. She tackles jobs efficiently and as effectively as possible. Katelyn loves order, meaning documents and Google spreadsheets, calendars are well done. Katelyn has also had to do some uncomfortable phone calls on the condo association’s behalf and it’s making a great impact. She schedules maintenance inspections & handles other necessary task. I’d recommend Katelyn!

Trying to find a place to rent I came across Deca Properties. They were helpful and made sure I viewed several choices of houses before making a decision to pick one. So far I am very happy with the company and my experience.

On January 3, 2024, Dillion assessed my leaking toilet. This had been worked on before by Angela and Chad back in May 2023. Dillion determined that the installer hired by Seller of this condo that I purchased had improperly installed the toilet and ceramic tile floor. The flange was too low and the new floor was incorrectly built around it. Dillon installed a spacer and replaced the wax ring with a plastic ring. All throughout the process, Dillion took the time to explain to me in detail what he discovered and what he was doing to make the repairs. He is very personable and knowledgeable. Another thing I appreciated was that he called when he was on the way with an ETA.

I submitted an application to see a property, ( this who it worked, without even seeing an application fee must be submitted) The application fee was paid along with a pet fee. $60 nonfundable application , understood and pet fee of $ 25 per pet. I also had other appointments with other agencies. The house was newly restored but the location was horrible, murders, theft and more in this location. (Didn't know when you're looking for location and clicking, I drove to this location just to see beforeviewingand to gagemy surroundings) Luckily I found my forever home with another agency the next day. I text, called and notified more than enough people asking and telling them I no longer need the services, and request my pet deposit. Still getting the run around. Called spoke to accounting, emailed several people contacted the company that deals with the pet verification...I just want my monies returned. Tired of the run around. If this is how it is then I made the right choice

I've been searching for about 3 months for the right place at the right price. I found several that met my needs. Cliff one the agent has been so helpful in showing some of the properties. Thank You!

I have been renting with Deca for 3-4 years. I would like to change apartments but I have not had any issues. I saw a place with Tasha today that I love and I hope it stays available for me.