Answers to All Your Rental Property Management Questions

A: Owner agrees to retain a negotiated amount of reserve listed in the management agreement. 

A: Funds in excess of the reserve amount are disbursed on the last business day of the month.

A: Deca will pay any and all bills related to a property, including mortgages, insurance, taxes, and utilities. Adequate funds are required prior to payment.

A: Owner will name Deca Property Management, LLC as additional insured and maintain coverage for the term of the agreement. Management services will not begin until certificate is received by Deca – Additional Insured Details

A: Deca believes communication is the key to successful property management. Communication should be timely, and an owner should never be surprised by activity at their property. Multiple communication methods are used, including:

1. 1. Face-to-face meetings
   2. Phone conversations
   3. Owner portal conversations
   4. Email
   5. Text
      

A: Jetty is a financial services company that partners with property managers and property owners (representing more than one million units) to offer a security deposit replacement product called Jetty Bond. – See Here For More Information.

A: Rents received by the 5th of the month in Deca’s office are not considered late, unless otherwise outlined or stated in the resident’s specific rental agreement. Deca’s rent collection department calls throughout each month on past due balances and also generates automated calls which provide a message about the residents’ balance owed. In addition, Deca sends written notices including a first notice, second notice and a 3-day final notice.

A: $400-$500