Current Resident Questions and Answers

A: Office hours are 9:00am-4:00pm Monday through Friday. Closed on select holidays.

A: Rent is due on the 1st and late after the 5th of each month. There are several ways to pay:

Pay Automatically Online:

No stamps required! It’s the easiest way to make sure your rent gets paid on time, every time.

Checking account via resident portal (free after the first month if you set up monthly auto payments or $2 transaction fee for one-time payments).

Credit Card via resident portal ($21 per transaction).

To get your resident portal enabled:

• • Go to www.decarealty.com
  • Click on “Resident Portal”
  • Click on Sign Up, fill in the information requested, and submit

We will enable your portal, and you will receive an email with the link to create your login

Pay by Mail

Mail a check or money order to our office. Our address is 8930 Gravois Road, St. Louis, MO 63123

Pay Cash Close to Your Home

Cash voucher via your resident portal – RentMoney takes cash payments and converts them into a secure ACH electronic transaction. For a fee of $3.75 per transaction you can pay cash at any location that accepts CheckFree pay. All you have to do is generate your cash voucher through your portal and either print the voucher through your portal or save an electronic copy to your mobile device and take it to the nearest vendor. You can search for payment centers near you through your portal. Vendors include Wal-Mart, ACE Cash Express and a number of other CheckFree payment center locations in the area.

Pay in Person
You are also given the option of paying in person, of course. We accept check or money orders. Our office is located at 8930 Gravois Rd. St. Louis, MO 63123

A: It’s in your resident portal.

A: You are required by Missouri Landlord Tenant Law to give a full rental period written notice prior to vacating. You can give notice in person, via email, fax, mail, or even through your resident portal. We highly recommend following up to make sure it was received if you do not do it in person.

A: Here is a list of emergency situations.

A: Send a conversation through your portal requesting the document or call us at 314-631-3306 and speak with your property management team.