How to Request Maintenance

Residents have the following options to request a repair:

How Do I Contact Emergency Maintenance?

*Find out what is considered an emergency by going to our maintenance policy page.

If you have a true emergency (see above) during office hours (M-F 8:30am – 4:30pm) please call 314-631-3306 and and select option 2 to speak with the maintenance coordinator. If the emergency occurs after hours, please call 314-631-3306 and press 1 for the on-call manager. If you are asked to leave a message please provide the following information.

    • Your name clearly
    • Your property address and unit number
    • Your telephone number
    • Brief description of the problem (a few sentences or phrases)

Our expert maintenance team will determine when someone will be sent out. Deca Property Management reserves the right to enter your unit without notice and without resident present to address any emergency maintenance issues, even those not reported by a resident.

 

Emergency Number: (314) 631-3306

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What People Are Saying About Us

4.8/5
4.8 /5
389 Reviews

Survey
5.0/5
Jun 15, 2021
Deca Property Management, LLC
I love Deca, coming from a situation where my previous landlord was so difficult to get him to provide any maintenance when it was needed it is really refreshing how fast Deca responds to any issues/requests I have they take really good care of the property
Survey
5.0/5
Jun 15, 2021
Deca Property Management, LLC
I've enjoyed working with Deca over the past 6 years. In addition to their subject matter expertise in the property management business, they are also professional, prompt, and courteous. Look forward to continuing my landlord relationship with them for many years.
Google
5.0/5
Jun 13, 2021
Google Deca Property Management, LLC
I'm rent from them and I absolutely love my house
Survey
5.0/5
Jun 12, 2021
Deca Property Management, LLC
Deca's response to our issues is always prompt. Tim did a great job addressing our situation. He came by to check out the situation & got them fixed. Excellent service from Deca as usual. Thanx.
Google
5.0/5
Jun 8, 2021
Google Deca Property Management, LLC
Over my seven year tender with Deca, they were always there. Anything I needed, they did for me and very quickly. I appreciate everyone there for helping me when I needed it the most. Thank you, Deca for everything.

Want to Learn More?

If you are an owner and you are interested in learning more about how Deca Property Management can help you, contact us today! The team is happy to talk to you about what it is like to partner with us. 

If you are a future resident looking for a rental property, send us a message and we will help you find your dream home! 

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ABOUT US

Deca Property Management was established in 1990 with the goal of providing high quality property management services in and around the St. Louis area. The family owned company saw a niche in the market and set out to be a different kind of company, one that put the needs of its owners and residents first.

OUR LOCATION

9630 Gravois Rd.
St. Louis, MO 63123

Hours of Operations:

8:30 - 4:30 M-F
(Holiday hours vary)

Serving All of St. Louis, St. Louis County and surrounding areas.

 

CONTACT US

(314) 631-3306
deca@decapm.com

Maintenance Emergency:
(314)-631-3306
Schedule a showing 24/7:
(314)-310-0323

CONNECT WITH US