Choosing a St. Louis property management company can be difficult. You have a lot of options, and it’s hard to know which companies are prepared to deliver their best services and which are simply good at marketing themselves.
If you’re looking for a management company or you’re thinking about switching from the company you’re currently with, we understand how stressful it is. You’re entrusting someone to lease, manage, and maintain some of your largest assets. Of course you want to make the right decision.
We have some suggestions on how you should evaluate your management company. If they’re not measuring up, it may be time to look for a new property management partner.
Why You Should Switch: Property Management Red Flags
It’s time to move to a different management company when your needs aren’t being met, your property isn’t being maintained, or your property manager isn’t delivering the service that was promised when you signed the management agreement.
When owners come to us because they’ve had a bad property management experience elsewhere, they often tell us that communication was terrible. This is unacceptable. Your property managers are undoubtedly busy, but they should be able to take your calls and respond to your messages. If they’re not responsive to you, chances are they’re not responsive to your tenants either, which could be bad for your tenant retention and the condition of your property.
If you’re not receiving monthly statements or you have no idea what the income and expenses are for your rental property, you need a new management company. If you’re getting a monthly statement but there are strange and unfamiliar maintenance costs on there or the full amount of rent wasn’t paid, you need to do some investigating and hold your managers accountable.
Maybe your properties are vacant for longer than they should be. If your units aren’t renting, you aren’t earning any money. If you have tenants leaving before the end of their lease term or you’re facing evictions, there is definitely a problem with the management company you’re currently using.
You should expect good communication, fast leasing, and a cost-effective approach to maintenance. Above all, you want to make sure your property is protected.
Working with Deca Property Management
If you’ve decided that you deserve better, we hope you’ll consider our talented St. Louis property management team at Deca Property Management. We are a local, family-owned business that’s been in the St. Louis market for 30 years. You and your residents can reach us with emergencies 24 hours a day and seven days a week. We provide a customized approach to management and a personalized service model that’s hard to find today. This includes in-person showings, in-house maintenance, and strict tenant screening for high-quality residents.
Our strategic marketing and advertising plans mean we’re able to rent your unit quickly, reducing vacancy costs. We invest in technology, bringing you accounting statements and financial reports that are up to date, accurate, and detailed. Our owner and tenant portals are easy to use and available around the clock.
We’re about so much more than great property management. We also protect you from legal and liability issues, we work within our strict rent collection policies to ensure your cash flow doesn’t suffer, and our team is well-trained, educated, and pleasant to work with.
Talk to us about how we can make the St. Louis property management process better for you. Contact us at Deca Property Management.