Mitigating Owner Risks of Property Management in St. Louis
Lease Time Promise
Deca will reduce your leasing fee by 25% if your property is not leased within 60 days.
Conditions:
Owner must be paying a 100% leasing fee to qualify
Deca must have final determination of rental rate
Property will only be shown after its condition is approved by Deca
Days on market begins when the listing becomes active and ends when a qualified prospect pays a hold fee
Eviction Promise
Deca will pay the filing and attorney fees associated with an eviction that is filed within 12 months of placing the resident. In addition, Deca will pay up to one month of lost rent and waive the leasing fee for the replacement resident.
Deca must place the resident
Resident must meet Deca’s rental qualifications
Filing/Attorney fees, lost rent and waiving of subsequent leasing fee only pertain to legal cases that end in vacancy
Invoices related to the eviction filing and attorney fees will be paid from the owner’s funds and Deca will issue a credit up to $1,000
One month’s rent will equate to evicted residents monthly rent, paid when unit is vacant.
Pet Promise
Deca will pay up to $2,500 of property damage caused by a pet. Service and emotional support animals are excluded.
Deca must place the resident and their pet
Owner will not receive a pet fee or pet deposit
Deca will not provide liability coverage
A Deca staff member must be present if the owner performs a move out inspection.
Security deposits are first applied to rent and damages and then will be applied to pet damage charges.
Damages covered include:
- Screens and blinds that are damaged
- Claw marks and chew damage to base boards, doors, and walls
- Pet stains on carpet or hardwood
- Urine and/or feces odor
- Holes and/or tracks in yard
- Windowsill scratches
Rent Collection Promise
Deca promises results. Deca will not charge a management fee on rent payments until they are collected. If you are not making money, Deca is not either.
Happiness Promise
If you are not happy with the work Deca is doing, then we are not happy with it either. Our
number one priority is the satisfaction of the property owners we serve.
You Suggest The Promise
Is there a promise that you would love to see Deca offer that is not currently offered? We are in the customer service business and our goal is to exceed your expectations, so let us know how we can make that happen.
Promises are ONLY effective during the duration of the management contract.
What People Are Saying About Us
Apr 1, 2025
I put in a maintenance request and Walter came within 24 hours! He’s friendly, knowledgeable, and makes sure you’re taken care of. Highly recommend Walter and Deca!
Apr 1, 2025
The Deca Property Management team is a pleasure to work with! Katelyn Alexander has been very responsive and is super helpful. Thank you!
Mar 27, 2025
Walter was very communicative about my maintenance request, fixed everything quickly and even fixed some extra little things he saw
Mar 27, 2025
5 stars for maintenance guy Walter specifically. He was super helpful and professional, got my issue fixed quickly and efficiently!
Mar 25, 2025
Thank you so much for the helpful advice. It’s great working with you & I appreciate your time.
Mar 25, 2025
Marty is extremely knowledgeable about property management and very helpful!
Mar 25, 2025
Marty was extremely helpful and able to provide some great insights.
Mar 6, 2025
If I have any maintenance issues.. My landlord Angela makes sure it gets done.
Mar 2, 2025
Tasha was great, answered all our questions, was super helpful, professional and friendly.
Mar 1, 2025
The place is beautiful,clean and welcoming. Jeff was very informational and helpful I wanted to move in at the viewing. Hopefully I find a place in my price range.
Feb 22, 2025
Walter from Maintenance was friendly and prompt, the communication from the whole maintenance team was top notch. I’m new to Deca and it’s apparent that they want their tenants to have a pleasant and hassle free experience when solving the inevitable issues in a home.
Feb 18, 2025
One of St Louis' oldest and best property management companies with a physical bank reception window with receipt book at an office with over 50 people representing both landlords and tenants. Rent can be paid online. Maintenance is done well within hours, not days 🙂
Jan 18, 2025
I was shown the property by Tasha Robinson. She was very sweet and personable. Gave me some insight that helped in my decision making. Thank you!!!!
Jan 13, 2025
Walter with the maintenance team was great! He called next day after we made a request, resolved the situation, and also fixed a totally different problem willingly! Walter also made sure our dogs were happy and brought them some treats. 10/10 service.
Dec 2, 2024
I had a broken kitchen drawer. Walter from Deca maintenance came out and quickly fixed the issue with the drawer. I was very pleased with the service.
Nov 18, 2024
WOW!!! Great service and quick response from DECA Property Management, specifically, Katelyn Alexander. Every time I have a question or an issue, they are right there with the answer. They are organized and on top of things. I have dealt with other property management companies, and DECA is by far the best I have ever dealt with in every way possible.
Nov 12, 2024
Walter came and took care of my maintenance needs and was very helpful !
Nov 11, 2024
Had a showing with Tasha & home & her knowledge was Informative and educational. Was very well mannered and answered all her questions. She did an awesome job. Definitely surprise me. It wasn’t what Iinformative and educational. Was very well mannered and answered all her questions. She did a awesome job. Definitely surprise me and wasn’t what I had expected. I definitely plan on submitting an application for the property she had shown us.
Oct 31, 2024
walter helped me with my previous experience and was very friendly I would recommend him more often
Oct 10, 2024
Tasha Reached out to me to setup a viewing of a property I fell in love with online. She setup a time & communicated with during the process. Met me at the home with my mom and she was just as in awe as we were! 😂 Very professional and fun throughout the viewing. I really appreciated her meeting me. I finally took the leap & applied for the property. 🤞🏾✨
Oct 8, 2024
The place was very nice. Jasmine was very polite and helpful. Her presence was warm and very inviting. She was knowledgeable about the place and answered all my questions.
Oct 1, 2024
Stacy Davis is a pleasure to work with she fought hard to get me in the unit of my dreams Deca is a great company to rent with unit is spacious and nice that’s Deca
Sep 29, 2024
I'm a Realtor who just purchased a condo for myself. Lenders and Realtors know that condos have been having a really hard time getting approved for financing due to updated lending regulations. Katelyn Alexander is the property manager for my condo group and we had such a smooth transaction. All of the needed documentation was immediately provided with no delays. I've had deals for clients fall apart due to condo mismanagement and was so nervous about this deal but we were so pleasantly surprised with the fantastic service and attention to detail.
Sep 26, 2024
Walter did a great job replacing our garbage disposal! Quick and easy, thanks!
Sep 24, 2024
Walter was very professional and dis a good job!
Sep 8, 2024
Tasha Robinson and Erick was very helpful and I really appreciate the application process and the customer service this company provided
Sep 1, 2024
Tasha with Deca was AMAZING! Friendly, accommodating, and made me feel as comfortable as possible during the viewing process! She was easy to talk to and answered questions quickly. She showed up early and even showed me 2 other properties that were available near by. I had driven 2& 1/2 hrs on my day off to view a property and wasn't able to book another one for several days so she saved me the trip! Thank you Tasha for squeezing me in! After having 2 separate unpleasant phone interactions with the lady in the office Tasha turned my business with this company to a very pleasant one. 5 stars for Tasha! Would recommend her to anyone looking to relocate to the stl and surrounding areas. Thanks again!
Aug 26, 2024
Tasha Robinson showed us a rental property and was absolutely wonderful! She was flexible, friendly, warm, and was a breeze to work with. Great communication, thanks Tasha!
Aug 21, 2024
Walter is great! Was able to fix my issues ahead if schedule and went above and beyond to take care of the issue and prevent future damage! Thank you!
Aug 20, 2024
Deca has been working with us hand and hand as we’ve been given such a short notice to move into a new home. They even were able to schedule us in for an emergency showing the evening of, and the house was so clean, smelled amazing, and the lady showing us the home was so accommodating and sweet.
Aug 16, 2024
The house is OK for the price. Needs porches painted. Employees are very polite and if they can not give me immediate response always call back or My DECA.
Aug 15, 2024
I recently put a few maintenance work orders in and I pleased with how effective the response was to have those orders complete. I had a visit with Walter for a maintenance work order and he notified me with his ETA he came promptly, he was very informative, and helpful. Thank you Walter for your service!
Aug 12, 2024
Walter was great. He did our repairs in a timely manner and was very friendly.
Aug 8, 2024
I just want to thank Mary and Tasha for accommodating me today. After I missed my appointment on Monday. The pictures on the website don’t do justice to how beautiful this home is. Thank you so much for your customer service today
Aug 5, 2024
Walter, the maintenance guy from Deca property is awesome! He is a great guy and I would recommend him to everyone!
Jul 30, 2024
We've been really happy with how quickly DECA responds to our maintenance requests. Walter came by today because our AC isn't working well at all and was quick to install a window unit and get us scheduled with an HVAC person. He was also super sweet to our dog who is his new biggest fan. Thanks Walter!
Jul 28, 2024
IN ALL THE HOUSE HUNTINGTON I HAVE DONE ✔️ A LOT OF HOUSE HUNTING THIS IS THE BEST INSIDE AND OUT THEBOMB 💣
Jul 23, 2024
Walter Was Polite And Did A Quick Wonderful Job Making Me Comfortable With His Work
Jul 23, 2024
Nothing but great things to say! Super quick at responding to any kind of needs/requests. Walter was one of the nicest people I’ve met and super friendly with our dog. Would highly recommend!
Jul 16, 2024
Walter with Deca maintenance is such a friendly guy. He came out 1 day after we moved in and addressed our concerns. I look forward to working with him.
Jul 15, 2024
Walter from Aced Maintenance helped replace and fix multiple things in my home. He replaced the garbage disposal, fixed my doorbell, and replaced my ceiling fan. He answered all the questions I had about what was being fixed and replaced. And answered additional questions I had about other things in the home. He communicated with the property management about any additional work that needed to be done. Also provided me with information about everything he fixed. I really appreciated the work he did and his communication.
Jul 15, 2024
My A/C went out and Walter brought 2 portable units out until my HVAC gets replaced. Walter is wonderful!! He cares about your needs. He’s terrific to talk to and he’s a dog lover! I can’t say enough good things about him!!
Jul 14, 2024
Just had a showing with Tasha Robinson today. She gave a courtesy call to make sure I was still coming which I appreciated. She answered all of my questions about not only the unit I was seeing today but another unit I was interested in and I was able to see that 2nd unit as well today! I highly recommend her for the showings of the apartments with Deca Property Mgmt.
Jul 9, 2024
I dealt with Stacey going forward with the process she was awesome wasn’t a question I asked that she couldn’t answer Deca is an amazing agency and would refer them to everyone that’s looking for a place they rock and my place does as well
Want to Learn More?
If you are an owner and you are interested in learning more about how Deca Property Management can help you, contact us today! The team is happy to talk to you about what it is like to partner with us.
If you are a future resident looking for a rental property, send us a message and we will help you find your dream home!
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ABOUT US
Deca Property Management was established in 1990 with the goal of providing high quality property management services in and around the St. Louis area. The family-owned company saw a niche in the market and set out to be a different kind of company, one that puts the needs of its owners and residents first.
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OUR LOCATION
8930 Gravois Road,
St. Louis, MO 63123
Hours of Operations:
9:00 - 4:00 M-F
(Holiday hours vary)
CONTACT US
Maintenance Emergency:
(314)-631-3306
Schedule a showing 24/7:
(314)-310-0323
CONNECT WITH US
