Mitigating Owner Risks of Property Management in St. Louis

Walter was in and out real quick. Did a great job

He came on time and had the plug fixed in about 10 minutes.

Always willing to work with their tenants to answer questions, address concerns, and solve problems in a prompt, courteous, and professional manner. I highly recommend Deca Property Management.

Tasha was great!!! Answered all the questions I had and was very nice.

Tasha Robinson showed us the 4201 Keokuk property. She was nice, honest, and answered all our questions!

Tasha Robinson was a great representative and knew the property details well. Very professional!

SUPER AWESOME experience at my viewing today with Tasha Robinson -thanks for being punctual, going above and beyond to make sure we were accommodated and had all available information!

Tasha had great service, punctual, and very informative and dedicated!

Walter fixed our back door, he was very personable and did. Fantastic job. Also Wr have had All positive experiences with Deca. The office is very prompt, answers a our questions and whatever we need, they accommodate us. I will recommend Walter for any repairs. Also, Meghan is Fantastic.

The maintenance responses this time were super prompt and thorough, Walter took great care of us!

She was very professional very nice and she met up with me to show me property excellent she made me feel comfortable Tasha Robinson leasing agent

I just recently moved into one of their properties and so far I’m surprisingly satisfied with their professionalism. They respond in a timely fashion and get you help as soon as they can.

Walter was very professional. He is someone who takes pride in his work when handling these work requests. Absolutely courteous and I felt I gained a trusted tech, who will get the work done, and done with assurance that he treats these homes, as if they were his own. In my time here he will be the only one that will work on things while my family and I are here.

Jeff was absolutely incredible to work with on the viewing! He was very knowledgeable about the properties and he answered any and all questions I had. He even went out of his way to meet my needs by showing me another property a street over due to the extra time he had. An amazing experience all around thanks to Jeff. I will surely be considering renting through Deca because of him.

Had a great experience with Walter. He was so friendly and told me a lot about St. Louis. I really enjoyed talking to him. he fixed my closet door and got along great with my PUP. This experience was a 10/10

Maintenance always stays on top of repairs. Walter came in and fixed everything in a timely manner and was very professional.

They manage a rental of mine while I live across the USA. It's worked out well! The team has been responsive to my questions and to the tenant, and repairs that needed done got done. The only thing I think that could be improved is their web-portal where it could be more intuitive.

Tasha was such a great help showing us the home that would be great for us.

I've been at my home for 7 years now. Anytime I need something fixed, I put in an order and it's fixed. I'm lucky to live in one of the safest neighborhoods which is important to me as a mom. I don't see myself moving until I purchase a home. Keep up the good work.

The maintenance man Walter is absolutely amazing!! He knew I had dogs and brought them treats, and sat down with them to make sure they were comfortable with him before he started working (which is a big deal for me, as my dogs are very uncomfortable having strangers in the house and will bark nonstop). He was so kind throughout the whole process and so genuine. He wanted to help as much as he could and make this a great experience for me after a few different experiences. I will be requesting him every time I need anything! The sweetest man I’ve ever met and so kind! Thank you so much Walter! For everything!

This company has made my move in process a very smooth transition. The maintenance guy Walter is also very professional, polite and efficient.

We have been living in a Deca property for over a year. Maintenance has been really great, especially Walter. Our requests usually get handled very quickly.

Thanks to Walter for working with us on an issue our rental was having.

I have had the maintenance man,Walter, come to my house two times, and both times he was very polite. He has always fixed the problem and is just a nice man.

The plumber Walter helped us out in a flash! very nice person!!!!

Walter, from plumbing did an amazing job on my toilet! Thank you guys so much

To start off, I’ve never rented from Deca but my daughter just sealed a NICE deal of a house. Let me shout out MORGAN P. She rode the wave with my daughter from start to finish. This is my daughter first rodeo and she gave me the BIGGEST headache trying to explain the process she had to go thru lol she was so anxious AND ready to move on her own! Honestly she got on my nervesssss lol and I got her permission to talk to Morgan with her and speak for her when she wasn’t able to be on her phone due to work. Morgan was so PLEASANT to work with and IF she have to deal with ppl such as my daughter, MORGAN NEED A RAISE! 😀 Now let’s talk about JEFF T! He was the person that showed my daughter the house. He answered all 1000 of her questions and was very patient with her as she was viewing her house and the walk thru. I’m so glad I found this company on Google because I would have never known about it. Now I know where I can send possible renters too. The reviews speak LOUD for this company and I see why!

I just moved into a house Deca manages and when I tell you they have given me 5 star service I mean that. Walter called and text me before and after the job was done, Thank you so much for being kind and taking care of all of the work orders. It is definitely a breath a fresh air knowing you can sleep comfortably.

My hot water pressure stopped working and they sent out Walter, he was real cool and friendly and was able to find the problem and fixed it quickly. Thanks Walter!

We had a wonderful showing! Tasha Robinson was super helpful, and to the point, which I very much appreciated.

Tanisha has showed us 2 properties and has been prompt and very professional during this. I would love to apply for one of these properties but the qualifications are ridiculous. These management companies are just taking over the rental industry and making it damn near impossible to get a home. The deposits are insane. How am I supposed to afford $3000 to get into home? We would have to live with family for months jsut to save up the amount they want. It makes it infuriating. I cannot be for certain if thst was her name but she was very sweet and helpful with any questions we had.

Walter was great. He repaired my problems. Was very efficient. Was friendly and informative.

Deca was quick with responding to my portal maintenance requests. They sent out Chad and he did a great job working on our repairs. He was friendly, knowledgeable, efficient, and kept me updated on the status of the requests.

DECA has managed my rental property for over eight years. I am very satisfied with their communication and service.

Im just joining the Deca family and so far so good Walter was amazing definitely satisfied with the quality of work and the immediate attention to fix my issues... Thanks again

Tasha showed me some properties today. She was so helpful and friendly and went out if her way to make sure all my questions were answered.

Deca is one of the best property management businesses I've worked with, and their online portal is easy to use. They're very responsive to maintenance requests, and communicate any issues or assistance very professionally. I highly recommend them if you're living in the St. Louis area.

Thank you Walter came an did his job got it done thanks very nice

New renter has a couple of issues but thank God Walter was able to come through for us! He was fast and knows his stuff! Walter will def get the job done.

I was shown a house by Tasha Robinson & she was great. I’m putting my application in. Seems to be a very good company

I was greatly appreciated at Deca property management by the help that was given to help me get a great apartment.thank you.

Walter did a great job fixing as well as explaining my leaking faucet problem and he was also super friendly along the entire process.

Mention Walter Thank you for your wonderful job

Very easy to schedule showing and apply. Tasha who showed the house was very nice and answered any questions I had and very informative about the rental property as well.

Alyssa is great 😊

The maintenance team is pretty top notch. Walter is awesome as well as other team members, and they get the job done.

Mr. Walter was prompt, professional, polite. Very down to earth. Thanks.

Walter has came to fix mostly all of the issues at our rental! Honestly, It was seeming a lil sketchy with having things fixed and ready for my family to move in! But Walter has definitely came by and showed out! He even went as far as to attempt to help fix my washer. Lol! I’m hoping that Walter will or can be our permanent maintenance guy! He is awesome and and very professionally pleasant!

Not only is Deca an amazing company to rent from they have an amazing and friendly staff. Amanda has been out to help us with maintenance 2 times now and both times she was SUPER helpful and very mindful of our time and space. Also very friendly.

Leatrice was such a great help to me! She was so kind & patient to answering my nearly 1000 questions with accuracy & care. She took the liberty of finding out information & replying back to me immediately. She made my life 10x easier due to me not having a clue of what I was doing! My previous call was with an individual who was pretty bland & wasn’t up to answering my many questions so being able to be connected to someone like Leatrice was a true blessing! In my opinion Deca needs 10 more Leatrices on their phones who bring compassion & patience to those going through troubling times while finding housing!