How to Request Maintenance
Residents have the following options to request a repair:
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- Submit via resident portal (best method)
- Email maintenance@decapm.com
- Call 314-631-3306 and select option 2
How Do I Contact Emergency Maintenance?
*Find out what is considered an emergency by going to our maintenance policy page.
If you have a true emergency (see above) during office hours (M-F 9:00am – 4:00pm) please call 314-631-3306 and and select option 2 to speak with the maintenance coordinator. If the emergency occurs after hours, please call 314-631-3306 and press 1 for the on-call manager. If you are asked to leave a message please provide the following information.
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- Your name, clearly
- Your property address and unit number
- Your telephone number
- Brief description of the problem (a few sentences or phrases)
Our expert maintenance team will determine when someone will be sent out. Deca Property Management reserves the right to enter your unit without notice and without resident present to address any emergency maintenance issues, even those not reported by a resident.
Emergency Number: (314) 631-3306
Deca Property Management was established in 1990 with the goal of providing high quality property management services in and around the St. Louis area. The family-owned company saw a niche in the market and set out to be a different kind of company, one that puts the needs of its owners and residents first.
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8930 Gravois Road,
St. Louis, MO 63123
Hours of Operations:
9:00 - 4:00 M-F
(Holiday hours vary)
Maintenance Emergency:
(314)-631-3306
Schedule a showing 24/7:
(314)-310-0323