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8930 Gravois Rd.

St. Louis MO 63123

Monday to Friday

9:00AM - 4:00PM

Careers

Admin Assistant to Property Manager

Deca Property Management | Saint Louis, MO

 

We have an opening for an Admin Assistant on our Property Management team. This person is responsible for providing expert customer service to residents through support, facilitation, and execution of PM processes.

Principal Duties/Responsibilities
Manage all aspects of property management processes for designated units from a qualified applicant – to resident – to move out including the following tasks:

  • Initial POC for all residents (answer/manage all resident portal comments, emails and voicemails)
  • Attempt to address all resident issues – reach out to office supervisor if assistance is needed
  • Lease enforcement

Qualified Applicant – Resident

  • Call qualified applicant
  • Go through the move in check list with qualified applicants
  • Confirm hold fee is paid and notify staff and property owner via email when a property is rented
  • Prep lease and other pertinent documents and doc u sign
  • Keep the qualified applicant updated throughout the move in process
  • Manage the Section 8 process for new residents. When the Section 8 inspection notice is received, they are given to the maintenance department who will manage the inspection process until it passes. Then the leasing department will complete the process.
  • Schedule the move in inspections with the field managers
  • Review all walkthrough reports
  • Move resident into home
  • Provide Resident with lock box code
  • Send welcome video/email
  • Prepare resident file for internal audit and turn file into the Office Supervisor
  • Take ownership of new MI calls (do not pass onto maintenance if not happy with condition or issues are noticed)

Lease Renewals

  • Run lease expiration reports and provide to the PMs for increases
  • Send lease renewals for all properties monthly
  • Track renewals and change system work
  • Call and send notices to residents who do not respond to their renewals
  • Section 8 renewals
  • Send monthly Section 8 rent increase requests to all expiring Section 8 leases
  • Send lease renewals to Section 8 residents when rent increase request is returned
  • Manage all subsidized lease renewal packets

Accounting/Collections

  • Oversee resident balances
  • Send late notices
  • Follow collection process
  • Send 3 day notices
  • File and manage the eviction process to ensure that all steps are followed.

Move Outs

  • Perform pre-move out process (follow checklist)
  • Coordinate move out inspection
  • Work with PM on closing statement and disbursement

Other Duties

  • Data management (filing, scanning and uploading documents to PW software via owner or resident portals)
  • Manage violations from residents, send letters as needed or requested
  • Circuit breaker letter per request from resident
  • Provide owners and residents with documents as requested (leases, rent rolls, statements etc)
  • Assist the property managers as needed

Leadership

  • Recommend/suggest changes to policies and procedures to immediate Supervisor
  • Develop ongoing working relationships with Residents
  • Develop close working relationship with property management team (Property Manger and Field Rep)
  • Develop working relationships and integrate with all staff

Education/Experience Requirements

  • Minimum 2 years’ experience in a leasing/property management setting
  • Strong leadership skills
  • Strong critical thinking skills
  • Excellent verbal and written communication skills
  • Customer service oriented
  • Strong negotiation skills
  • Ability to multi-task/manage multiple projects
  • Understand laws/statutes related to position
  • Knowledge of & ability to follow procedures

This description is intended as a guide only. The listed duties may be changed at the discretion of the incumbent’s supervisor.

Benefits:

  • 401(k) matching
  • Paid time off
  • Dental insurance
  • Health insurance
  • Flexible spending account
  • Life insurance
  • Vision insurance

Job Type:
Full-time

Pay Range:
Starting at $18.00 per hour 

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What People Are Saying About Us

Google
5.0/5
Apr 21, 2024
Google - Deca Property Management, LLC
Went to go see to go see a Deca Realty property today and it look just like the pictures that was shown on their website. The realtor Tasha was so amazing and very professional. She answered all of our questions. I would recommend anyone to do business with them.
Google
5.0/5
Apr 21, 2024
Google - Deca Property Management, LLC
Tasha was really helpful & sweet! Thanks for the helpful tips Tasha! I will stay checking for new properties!
Google
5.0/5
Apr 20, 2024
Google - Deca Property Management, LLC
I toured a unit with Ms Tasha and she was very welcoming and respectful . I view over 20 properties over the last 4 months and deca property was the first unit I seen that looks exactly like the photos shown online. I feel in love with the unit today
Google
5.0/5
Apr 19, 2024
Google - Deca Property Management, LLC
Walter was an absolute amazing the communication on timeline on when things will be repaired and overall communication was amazing we are extremely grateful for his service
Google
5.0/5
Apr 19, 2024
Google - Deca Property Management, LLC
Walter is the best maintenance man! Called upon arrival and keep me updated with the job as I was at work and not able to be there when he helped fixed our storm door. He made the experience very personable and he makes sure to take care of his DECA people!
Google
5.0/5
Apr 15, 2024
Google - Deca Property Management, LLC
We rent a property from them and it's been great. Nice homes, responsive staff and great maintenance team. We just had Marcelo come by and he fixed everything that needed to be done and even some stuff we had forgotten to mention till he was there! Very impressed!
Google
5.0/5
Apr 14, 2024
Google - Deca Property Management, LLC
Tasha Robinson was excellent so sweet and really knows her stuff. Would love to work with her again.
Google
5.0/5
Apr 7, 2024
Google - Deca Property Management, LLC
It has been a pleasure working with Deca to find a rental! I found a property online, scheduled a viewing and completed application the same day with no issues! Application process was fairly easy online. The reps in the office were very helpful and attentive to my needs, received prompt responses to any questions/ concerns I expressed. I also would like to give a special shout-out to Michelle Stallzer, she was very thorough and patient with me through the process.. I will be recommending Deca to my friends , and familly for sure!!!
Google
5.0/5
Apr 2, 2024
Google - Deca Property Management, LLC
The person that showed me the property I was interested in was Tasha she was very professional and knowledgeable of the area and the property.
Google
5.0/5
Apr 1, 2024
Google - Deca Property Management, LLC
Tasha R. Is very professional and knowledgeable! I would say she’s one of the best that I have dealt with in my rental Search
Google
5.0/5
Mar 29, 2024
Google - Deca Property Management, LLC
MARCELO from maintenance was very good came in measured my window sizes went to the store found the proper blinds and installed them properly, not only did he do that great. He also cleaned up behind himself so happy that this property has people like him working for them hopefully in the future, I can get him again to come here and make more repairs to my apartment. Thank you to maintenance.
Google
5.0/5
Mar 28, 2024
Google - Deca Property Management, LLC
I love this rental company. They are great. I highly recommend this company for all of your rental needs.
Google
5.0/5
Mar 26, 2024
Google - Deca Property Management, LLC
I have had a great rental experience with Deca so far. They definitely work with you on rental payments so long as you keep your word and promise to pay. They send us air filters by mail which is so convenient. Management is very attentive and responsive. I have not experienced anything negative at all with this company! I would definitely recommend them to my friends and family.
Google
5.0/5
Mar 26, 2024
Google - Deca Property Management, LLC
Marcelo was very fast and professional, he made sure that our doorknob worked right after he finished it, keep up the amazing work.
Google
5.0/5
Mar 26, 2024
Google - Deca Property Management, LLC
Marcelo Simon Deca Property Management maintenance service was great, knowledgeable and professional.
Google
5.0/5
Mar 26, 2024
Google - Deca Property Management, LLC
Overall a very good management company. We opened a ticket to address an issue with our outdoor motion lights. Marcelo called, came out, replaced two separate lights including upgrading the fixtures themselves. We couldn't be happier with the whole experience.
Google
5.0/5
Mar 25, 2024
Google - Deca Property Management, LLC
I recently put a few maintenance work orders in and I pleased with how effective the response was to have those orders complete. I had a visit with Walter for a maintenance work order and he notified me with his ETA he came promptly, he was very informative, and helpful. Thank you Walter for your service!
Google
5.0/5
Mar 25, 2024
Google - Deca Property Management, LLC
Marcelo exceeded my expectations in getting the job done! He had to make 2 trips to the hardware store but he persevered and got the right parts to fix my fan. He did a great job!
Google
5.0/5
Mar 22, 2024
Google - Deca Property Management, LLC
O My Goodness Walter Is The Man!!!!!! Great Customer Service Answered All My Question And Made Sure Everything Done With No Problems! Keep Up The Good Work Walter And Thank You Again!
Google
5.0/5
Mar 22, 2024
Google - Deca Property Management, LLC
Walter is great I would request him anytime he got the job done and gave me good advice. Thanks, Walter.
Google
5.0/5
Mar 20, 2024
Google - Deca Property Management, LLC
Maintenance is very clean and professional
Google
5.0/5
Mar 19, 2024
Google - Deca Property Management, LLC
I met with Steve Young, DECA’s Property Management CEO pertaining to an internship for one of my students. He was very pleasant (as well as his team) personable, and willing to assist in whatever way he could to help with our young people looking for professional opportunities and mentorship. I was very impressed with the feel of the organization. As soon as I walked in, it was a “mom and pop” shop feel and could tell that they really cared about their clients, and youth wanting to learn job readiness skills. Thank you Steve, Megan, and Chris for meeting with me and being open to instill work ethic into our young people.
Google
5.0/5
Mar 19, 2024
Google - Deca Property Management, LLC
Walter was awesome! He explained everything to me about my issues he resolved. His energy was great! Please send him to all my service requests in the future please⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Google
5.0/5
Mar 19, 2024
Google - Deca Property Management, LLC
As a very passive owner I am very pleased how Deca has handled any issues and the regular notifications of repair requests are very informative.
Google
5.0/5
Mar 18, 2024
Google - Deca Property Management, LLC
Walter did amazing job with the work that needed to be done in my home. He knew exactly what do, what he needed to get the job done, and worked in an efficient manner😊 I would love for Walter to come back whenever I have a maintenance issue! Thanks again😊
Google
5.0/5
Mar 17, 2024
Google - Deca Property Management, LLC
Tasha was very pleasant, informative and personable💕 Great Leasing Agent‼️
Google
5.0/5
Mar 15, 2024
Google - Deca Property Management, LLC
Thank you Deca! I worked with Allison on my new home and she is amazing! Highly recommended Deca!
Google
5.0/5
Mar 15, 2024
Google - Deca Property Management, LLC
I’ve been at the property for about a year. Every time I put in a request maintenance gets back with me so fast! Put in a request yesterday & Walter got with me today and he was great. He even fixed issues that I didn’t put in the maintenance request. Definitely would want him back to help with any further issues.
Google
5.0/5
Mar 15, 2024
Google - Deca Property Management, LLC
Deca responds quickly/promptly to all service requests and is always kind. Especially, Walter! Quick response and lovely demeanor!
Google
5.0/5
Mar 12, 2024
Google - Deca Property Management, LLC
Tasha Robinson was very informative while showing me a property. She answered all of my questions and even suggested other Deca properties that I may be interested in. It was a pleasant experience while going through a process that can be oh so stressful! Update: I did end up renting the home (which was a hassle-free process and the property management team was there every step of the way) and had a minor issue with bedroom door and a door knob getting stuck. Walter with maintenance came right out and resolve the issue! He was extremely friendly and got the job done well!
Google
5.0/5
Mar 7, 2024
Google - Deca Property Management, LLC
Walter was not only kind but extremely professional and accommodating. Thank you for all of your help Walter!!
Google
5.0/5
Mar 7, 2024
Google - Deca Property Management, LLC
I have been using Deca to manage my properties for three years now and could not be happier with their performance. They are responsive, easy to work with, and have found great tenants for my properties.
Google
5.0/5
Mar 6, 2024
Google - Deca Property Management, LLC
I had a maintenance request for a leaking kitchen sink. Walter was wonderful! He figured out the problem right away and fixed it promptly. He also helped with some other things I needed. Very professional, friendly, and knowledgeable.
Google
5.0/5
Mar 1, 2024
Google - Deca Property Management, LLC
Pleasant experience, great staff!
Google
5.0/5
Mar 1, 2024
Google - Deca Property Management, LLC
I am an long distance owner who works with Angela as my PM. She is pretty incredible. Very responsive and extremely helpful. I appreciate her insight and feedback. Great PM's truly make the experience enjoyable for everyone. I look forward to working with her and Deca for many years to come.
Google
5.0/5
Feb 21, 2024
Google - Deca Property Management, LLC
I have been doing business with Deca for many years. They are very friendly and professional and I've always been happy with them.
Google
5.0/5
Feb 21, 2024
Google - Deca Property Management, LLC
I left a maintenance request late at night and Walter came early the next morning and made was very polite and professional. He also asked if we needed anything else fixed that we didn’t put on the work order. 10/10 service thank you, Walter!
Google
5.0/5
Feb 21, 2024
Google - Deca Property Management, LLC
Tasha has been on tours with us and she if very nice knowledgeable about the property and a really pleasant person all around
Google
5.0/5
Feb 20, 2024
Google - Deca Property Management, LLC
Walter was amazing, fast and helpful
Google
5.0/5
Feb 19, 2024
Google - Deca Property Management, LLC
Maintenance Man Walter was great very professional and helpful. Thank You for your hard work.
Google
5.0/5
Feb 18, 2024
Google - Deca Property Management, LLC
I've been with Deca for 5 years now and is looking to rent another property through you all.. i went to look at property today 2/18/24 with the leasing agent Tasha Robinson she was amazing.
Google
5.0/5
Feb 15, 2024
Google - Deca Property Management, LLC
Walter helped out with my fan and sounds great now
Google
5.0/5
Feb 15, 2024
Google - Deca Property Management, LLC
Provides Excellent Service!
Google
5.0/5
Feb 9, 2024
Google - Deca Property Management, LLC
Deca's service tech Walter was very professional and gave me updates on the projects progress as he worked. I would definitely recommend.
Google
5.0/5
Feb 9, 2024
Google - Deca Property Management, LLC
Walter was fast and efficient. Friendly and effective. He does great work!
Google