Owner Portal
View your financial statements, access shared documents.
Answers to All of Your Saint Louis Rental Property Questions
Get your questions answered.
We’re sharing information on some of the questions we hear most frequently from our owners. If there’s something you need to know that you can’t find here, don’t hesitate to contact us.
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Q: Can you help me sell my property or acquire new investment properties?
A: Yes. Deca is a full service real estate brokerage licensed by the Missouri Real Estate Commission. Call us now at (314) 631-3306 and select option 6.
Q: Where can I find property reports?
A: You’ll have access to an owner portal 24/7, which provides you information on rental payments, financial statements, invoices, and work orders in real time.
Q: Can you explain how to read the owner financial statement?
Q: When are owner distributions?
A: Deca makes owner distributions on the last working day of each month via ACH. Depending on your bank it may take 3 business days to post to your bank account.
Q: How often do you visit my property?
A: We offer a walk-through program that provides a comprehensive report (with photos) showing the exterior and interior condition of the property. The cost per walk-through is $75 and the number of times is determined by the property owner.
Q: How is property maintenance handled?
A: Deca provides multiple options for maintenance services, including a 24 hour call center, and a fully insured and trained maintenance staff to handle work orders and make readies. If you have a preferred vendor, we can use that professional as long as they do good work in a timely manner and carry insurance. Additionally you are welcome to handle all maintenance on your own.
Serving All of St. Louis, St. Louis County and surrounding areas.
What People Are Saying About Us
Sep 8, 2024
Tasha Robinson and Erick was very helpful and I really appreciate the application process and the customer service this company provided
Sep 1, 2024
Tasha with Deca was AMAZING! Friendly, accommodating, and made me feel as comfortable as possible during the viewing process! She was easy to talk to and answered questions quickly. She showed up early and even showed me 2 other properties that were available near by. I had driven 2& 1/2 hrs on my day off to view a property and wasn't able to book another one for several days so she saved me the trip! Thank you Tasha for squeezing me in! After having 2 separate unpleasant phone interactions with the lady in the office Tasha turned my business with this company to a very pleasant one. 5 stars for Tasha! Would recommend her to anyone looking to relocate to the stl and surrounding areas. Thanks again!
Aug 26, 2024
Tasha Robinson showed us a rental property and was absolutely wonderful! She was flexible, friendly, warm, and was a breeze to work with. Great communication, thanks Tasha!
Aug 21, 2024
Walter is great! Was able to fix my issues ahead if schedule and went above and beyond to take care of the issue and prevent future damage! Thank you!
Aug 20, 2024
Deca has been working with us hand and hand as we’ve been given such a short notice to move into a new home. They even were able to schedule us in for an emergency showing the evening of, and the house was so clean, smelled amazing, and the lady showing us the home was so accommodating and sweet.
Aug 16, 2024
The house is OK for the price. Needs porches painted. Employees are very polite and if they can not give me immediate response always call back or My DECA.
Aug 15, 2024
I recently put a few maintenance work orders in and I pleased with how effective the response was to have those orders complete. I had a visit with Walter for a maintenance work order and he notified me with his ETA he came promptly, he was very informative, and helpful. Thank you Walter for your service!
Aug 12, 2024
Walter was great. He did our repairs in a timely manner and was very friendly.
Aug 8, 2024
I just want to thank Mary and Tasha for accommodating me today. After I missed my appointment on Monday. The pictures on the website don’t do justice to how beautiful this home is. Thank you so much for your customer service today
Aug 5, 2024
Walter, the maintenance guy from Deca property is awesome! He is a great guy and I would recommend him to everyone!
Jul 30, 2024
We've been really happy with how quickly DECA responds to our maintenance requests. Walter came by today because our AC isn't working well at all and was quick to install a window unit and get us scheduled with an HVAC person. He was also super sweet to our dog who is his new biggest fan. Thanks Walter!
Jul 28, 2024
IN ALL THE HOUSE HUNTINGTON I HAVE DONE ✔️ A LOT OF HOUSE HUNTING THIS IS THE BEST INSIDE AND OUT THEBOMB 💣
Jul 23, 2024
Walter Was Polite And Did A Quick Wonderful Job Making Me Comfortable With His Work
Jul 23, 2024
Nothing but great things to say! Super quick at responding to any kind of needs/requests. Walter was one of the nicest people I’ve met and super friendly with our dog. Would highly recommend!
Jul 16, 2024
Walter with Deca maintenance is such a friendly guy. He came out 1 day after we moved in and addressed our concerns. I look forward to working with him.
Jul 15, 2024
Walter from Aced Maintenance helped replace and fix multiple things in my home. He replaced the garbage disposal, fixed my doorbell, and replaced my ceiling fan. He answered all the questions I had about what was being fixed and replaced. And answered additional questions I had about other things in the home. He communicated with the property management about any additional work that needed to be done. Also provided me with information about everything he fixed. I really appreciated the work he did and his communication.
Jul 15, 2024
My A/C went out and Walter brought 2 portable units out until my HVAC gets replaced. Walter is wonderful!! He cares about your needs. He’s terrific to talk to and he’s a dog lover! I can’t say enough good things about him!!
Jul 14, 2024
Just had a showing with Tasha Robinson today. She gave a courtesy call to make sure I was still coming which I appreciated. She answered all of my questions about not only the unit I was seeing today but another unit I was interested in and I was able to see that 2nd unit as well today! I highly recommend her for the showings of the apartments with Deca Property Mgmt.
Jul 9, 2024
I dealt with Stacey going forward with the process she was awesome wasn’t a question I asked that she couldn’t answer Deca is an amazing agency and would refer them to everyone that’s looking for a place they rock and my place does as well
Jul 3, 2024
Marcelo Simon did an excellent job putting my window screens in today. I accidentally missed one window and had to call him back and he came right away with no problems.
Jul 2, 2024
Jasmine Newton did an amazing job showing me this house. I'm most like going to apply tonight for it. Great customer service and very personable.
Jun 27, 2024
Great customer service I called the office everyone was helpful thank you Mary for accommodating my schedule after hours to allow me to see the house. Very nice home I will apply today
Jun 16, 2024
My tour went well,I look forward to renting home .
Jun 14, 2024
Current tenant, the property is nice and in a great neighborhood. Most of the maintenance issues are handled quickly, the Aced team is professional and courteous. Walter came out to review an issue and helped answer our questions. He followed up and genuinely cares about the work. We appreciate the support of the Deca and Aced team.
Jun 14, 2024
Everything was great!!! They informed me on all I wanted to know. Awesome job!!!!
Jun 10, 2024
Tasha was awesome! Very knowledgeable, kind, and great attitude!
Jun 9, 2024
Tasha showed up to show a property on Hallwood. I applaud and appreciate her for taking safety measures to protect all of us. She showed us another unit which wonderful. Tasha is a great real estate agent.
Jun 8, 2024
I Went To Visit A Property Met With Tasha Who Is Very Pleasant Explained Everything & Also I Thanked Her Cause I Was Running A Few Mins Behind & She Waited Without Hesitation Also Want To Thank Kelcey Making Sure I Got Everything J Needed In To Move Further On The Application Process Thanks Again Ladies.
Jun 8, 2024
Thank you Tasha for taking the time out to show me the property today. Very responsive and punctual. Knowledgeable about the property and answer all of my questions. Made everything go smooth.
May 27, 2024
Trying to find a place to rent I came across Deca Properties. They were helpful and made sure I viewed several choices of houses before making a decision to pick one. So far I am very happy with the company and my experience.
May 21, 2024
On January 3, 2024, Dillion assessed my leaking toilet. This had been worked on before by Angela and Chad back in May 2023. Dillion determined that the installer hired by Seller of this condo that I purchased had improperly installed the toilet and ceramic tile floor. The flange was too low and the new floor was incorrectly built around it. Dillon installed a spacer and replaced the wax ring with a plastic ring. All throughout the process, Dillion took the time to explain to me in detail what he discovered and what he was doing to make the repairs. He is very personable and knowledgeable. Another thing I appreciated was that he called when he was on the way with an ETA.
Apr 29, 2024
I've been searching for about 3 months for the right place at the right price. I found several that met my needs. Cliff one the agent has been so helpful in showing some of the properties. Thank You!
Apr 27, 2024
I have been renting with Deca for 3-4 years. I would like to change apartments but I have not had any issues. I saw a place with Tasha today that I love and I hope it stays available for me.
Apr 23, 2024
Tasha Robinson was excellent so sweet and really knows her stuff. Would love to work with her again. Might I add Terry Johnson is an absolute delight he was so kind and amazing. An absolute gem.
Apr 22, 2024
As a property owner I appreciate the management provided by Deca, we should have been using their services years before! They were also very helpful in selling another property in the past. I highly recommend their services.
Apr 22, 2024
Good company. Professional and communication with them has been great. A lady named TASHA showed us a home and she was great. She was friendly and helpful. 5 Stars to her. Also a gentleman named JOHN showed us 2 properties and he was fantastic. He was very knowledgeable about the properties he showed us, and he did it all with a smile. He even gave us some extra insight into one of the properties that helped with our decision. 5 stars for him to.
Apr 21, 2024
Went to go see to go see a Deca Realty property today and it look just like the pictures that was shown on their website. The realtor Tasha was so amazing and very professional. She answered all of our questions. I would recommend anyone to do business with them.
Apr 21, 2024
Tasha was really helpful & sweet! Thanks for the helpful tips Tasha! I will stay checking for new properties!